Lynn Goodendorf

Lynn Goodendorf is part of the Risk Management department in InterContinental Hotels Group, a British corporation. I am based in the US and my position is Global Head of Data Privacy. I am a Certified Information Privacy Professional, CIPP and a Certified Information Security Systems Professional, CISSP

2. Type of work performed in 1 above

I am responsible for the global data privacy program including policies, standards, training and monitoring compliance. On our IHG websites, my team publishes a direct point of contact to customers for any privacy concerns or issues. Our company is focused on managing and franchising a portfolio of over 3,600 hotels distributed across 100 countries and includes 7 hotel brands. Our e-commerce sales channel is a significant source of revenue and I have worked closely with that aspect of the business. We operate websites in 11 languages.

I am also responsible for 1) the records management program involving data retention and disposition and 2) global coordination of business continuity plans.

3. Financial ownership or management leadership of registries, registrars or other firms that are interested parties in Whois.

Our company has no financial ownership or management position in registries and we have used multiple registries for our domain names.

4. Nature of your interest in Whois

I believe that I can make a positive contribution to this working group because I have practical experience in balancing and resolving any conflicts between security and privacy.

Member of the OPOC Working Group