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Prior to joining Dyn, Chris had a career in IT with consulting, system administrator, and technical support duties.
Prior to joining Dyn, Chris had a career in IT with consulting, system administrator, and technical support duties.
He joined Dyn in April 2009 as a member of the DynDNS Support team, providing technical support to nearly 4 million DynDNS.com customers. He provided support for products including Dynamic DNS, authoritative DNS, email relay services, and more. Additionally, he was one of the team members that monitored abuse on the services, ran Dyn's efforts to provide tech support via social media accounts, and wrote documentation.
He is one of the early employees at Dyn, joining in April 2009 to provide technical support to nearly 4 million DynDNS.com customers.
In August 2010 he became the first member of Dyn's enterprise support and sales engineering team, focusing on the DynECT Managed DNS product. He was personally responsible for on boarding and supporting many of the early customers of Dyn's flagship authoritative DNS product. In December 2011 he became a Director who oversaw all enterprise support and sales engineering teams, expanding the team globally and nearly 4x in size in nearly 2 years.
In August 2010 he became the first member of Dyn's enterprise support and sales engineering team, focusing on the DynECT Managed DNS product. He was personally responsible for on boarding and supporting many of the early customers of Dyn's flagship authoritative DNS product. In December 2011 he became a Director who oversaw all enterprise support and sales engineering teams, expanding the team globally and nearly 4x in size in nearly 2 years.
Starting in September 2013, Chris moved from his support and sales engineering roles to Product Management, overseeing all authoritative DNS and Traffic Management services at Dyn.
Starting in September 2013, Chris moved from his support and sales engineering roles to Product Management, overseeing all authoritative DNS and Traffic Management services at Dyn.
Chris's first [[ICANN Meetings|ICANN meeting]] was [[ICANN 50 - London|ICANN 50]] in London. He is interested in Security, the [[DNS]], Internet Performance, [[Internet Governance]], and Domain Registrations.<ref name="icannwiki" />
Chris's first [[ICANN Meetings|ICANN meeting]] was [[ICANN 50 - London|ICANN 50]] in London. He is interested in Security, the [[DNS]], Internet Performance, [[Internet Governance]], and Domain Registrations.<ref name="icannwiki" />