According to ICA Counsel [[Philip Corwin|Phil Corwin]], ''"NAF’s administration of the UDRP in the cases cited above appears to be seriously flawed and creates the appearance of substantial bias and ineptitude. ICANN has a responsibility to make serious inquiry into this matter and to take remedial action based upon its findings"'' <ref>[http://internetcommerce.org/NAF_UDRP_FAIL ICANN Should Investigate NAF’s UDRP Practices]</ref> | According to ICA Counsel [[Philip Corwin|Phil Corwin]], ''"NAF’s administration of the UDRP in the cases cited above appears to be seriously flawed and creates the appearance of substantial bias and ineptitude. ICANN has a responsibility to make serious inquiry into this matter and to take remedial action based upon its findings"'' <ref>[http://internetcommerce.org/NAF_UDRP_FAIL ICANN Should Investigate NAF’s UDRP Practices]</ref> |