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| {{People | | {{People |
− | |portrait = | + | |organization=.CLUB |
− | |caricature = | + | |gender=Male |
− | |born = | + | |region=North America |
− | |country = Canada | + | |country=Canada |
− | |email = [http://howard@nic.club/ howard@nic.club] | + | |email=howard@nic.club |
− | |website =
| + | |linkedin=https://www.linkedin.com/pub/howard-bell/0/b6/988/ |
− | |blog =
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− | |twitter =
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− | |facebook =
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− | |linkedin = [https://www.linkedin.com/pub/howard-bell/0/b6/988/ Howard on LinkedIn] | |
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− | ==Overview==
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− | '''Howard Bell''' is a computer and Internet expert who is currently the VP of Operations at the highest-selling new domain name extension registry, [[.CLUB Domains LLC]]. Howard is responsible for the registry’s operations, in addition to building the registry’s customer service and support offerings.
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− | ==Background==
| + | '''Howard Bell''' is a computer and Internet expert who is currently the VP of Operations at the highest-selling new domain name extension registry, [[Special:MyLanguage/.CLUB Domains LLC|.CLUB Domains LLC]]. Howard is responsible for the registry’s operations, in addition to building the registry’s customer service and support offerings. |
− | Howard has been involved in the Internet industry since 1993, getting his start in Canada after graduating from Brock College in 1992 with a degree in computer science. Howard has worked with and continues to work with Entrepreneur [[Colin Campbell]] for several Internet-based companies such as [[Tucows]] Interactive, [[Internet Direct Canada]], [[Hostopia]].com, and now .CLUB Domains LLC. | + | |
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| + | ==Background== |
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− | ==Career==
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− | At his time working at Internet Direct Canada (TSX:IDX) and Tucows Interactive (TCX), Howard established and developed customer operations and technical support departments, and expanded them to multiple call centers across Canada. He also created a retail division to sell products and services through existing retail channels and locations. Howard was responsible for creating and managing these various contact centers.
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− | During his time with Hostopia.com, Howard acted as VP, and developed several customer service and technical support departments in addition to building and managing Hostopia’s 200+ seat contact center in the Atlantic region of Canada, as well as many United States-based centers. Howard created the ACE (Amazing Customer Experiences) program for the Contact Center employees.
| + | Howard has been involved in the Internet industry since 1993, getting his start in Canada after graduating from Brock College in 1992 with a degree in computer science. Howard has worked with and continues to work with Entrepreneur [[Special:MyLanguage/Colin Campbell|Colin Campbell]] for several Internet-based companies such as [[Special:MyLanguage/Tucows|Tucows]] Interactive, [[Special:MyLanguage/Internet Direct Canada|Internet Direct Canada]], [[Special:MyLanguage/Hostopia|Hostopia]].com, and now .CLUB Domains LLC. |
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− | Howard also served as the VP of Bluewater Imaging, Inc., and implemented an IT strategy for a medical diagnostic imaging company with several locations and proprietary databases.
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| + | ==Career== |
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− | =Chinese version of this page/本页中文版=
| + | At his time working at Internet Direct Canada (TSX:IDX) and Tucows Interactive (TCX), Howard established and developed customer operations and technical support departments, and expanded them to multiple call centers across Canada. He also created a retail division to sell products and services through existing retail channels and locations. Howard was responsible for creating and managing these various contact centers. |
− | ===白华德===
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− | {{People
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− | |portrait =
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− | |caricature =
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− | |born =
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− | |country = 加拿大
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− | |email = [http://howard@nic.club/ howard@nic.club]
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− | |website =
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− | |blog =
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− | |twitter =
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− | |facebook =
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− | |linkedin = [https://www.linkedin.com/pub/howard-bell/0/b6/988/ Howard on LinkedIn]
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− | |userbox =
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− | }}
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− | ==概览==
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− | '''白华德'''是一位电脑及互联网专家,并且是新通用顶级域注册局[[.CLUB顶级域名公司]]的现任运营总监,该域名后缀是销售量排名第一新通用顶级域。负责公司运营、客户服务部门等重要工作。
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− | ==背景==
| + | During his time with Hostopia.com, Howard acted as VP, and developed several customer services and technical support departments in addition to building and managing Hostopia’s 200+ seat contact center in the Atlantic region of Canada, as well as many United States-based centers. Howard created the ACE (Amazing Customer Experiences) program for the Contact Center employees. |
− | 白华德于1992取得了加拿大布鲁克大学的计算机科学学位并于1993年进入互联网行业。在几家网络公司例如[[Tucows]] Interactive,[[Internet Direct Canada]],[[Hostopia]].com以及现在的.CLUB顶级域名公司中与创业家[[Colin Campbell|柯博尔]]长期合作。
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− | ==事业生涯==
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− | 在Internet Direct Canada和Tucows Interactive 工作期间,白华德建立了客户服务以及技术支持部门,并将其拓展至加拿大多个呼叫中心。他还创立了零售部门,通过已有的零售渠道和零售区位销售产品及服务。白华德还是创建管理这些呼叫中心的负责人。
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− | 在Hostopia.com担任副总裁期间,白华德不仅创建管理Hostopia位于加拿大大西洋地区的200+座的呼叫中心和多个位于美国的呼叫中心,还开发了多个客户服务及技术支持部门,并为这些呼叫中心的员工创立了“最优客户体验”(ACE)项目。
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− | 白华德也是 Bluewater Imaging, Inc.的副总裁,针对一有多处分公司及专有数据库的医学影像诊断公司执行了一套IT策略。
| + | Howard also served as the VP of Bluewater Imaging, Inc., and implemented an IT strategy for a medical diagnostic imaging company with several locations and proprietary databases. |
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− | [[Category:Articles with Chinese]] | + | [[Category:Private Sector - Domain Name Industry]] |