Difference between revisions of "Chris Gonyea"

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|born      = New Hampshire, USA
 
|born      = New Hampshire, USA
 
|country    = USA
 
|country    = USA
|email      = cgonyea[at]dyn.com
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|email      = cgonyea[at]fastly.com
 
|facebook  =  
 
|facebook  =  
 
|twitter    = chrisgonyea
 
|twitter    = chrisgonyea
 
|google  =  
 
|google  =  
|website    = http://chris.gonyea.com/
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|website    = https://chris.gonyea.com/
|linkedin  = [https://www.linkedin.com/in/christophergonyea Chris Gonyea]
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|linkedin  = https://www.linkedin.com/in/christophergonyea  
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|userbox = {{UBX-CARD52}}
 
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'''Chris Gonyea''' is currently the Product Manager for Traffic Management and [[DNS]] for [[Dyn]]. His focus is on improving Dyn's products and capabilities to address customer needs and issues.<ref name="icannwiki">ICANNWiki - ICANN 50 Intake Form, June 2014</ref>
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'''Chris Gonyea''' is currently a Support Manager at Fastly, a real-time Content Delivery Network (CDN). He previously was an early and longtime employee at [[Dyn]].
  
 
== Career ==
 
== Career ==
  
Prior to joining Dyn, Chris had a career in IT with consulting, system administrator, and technical support duties.
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Chris was one of the early employees at Dyn, joining in April 2009 to provide technical support to nearly 4 million DynDNS.com customers.
  
He joined Dyn in April 2009 as a member of the DynDNS Support team, providing technical support to nearly 4 million DynDNS.com customers. He provided support for products including Dynamic DNS, authoritative DNS, email relay services, and more. Additionally, he was one of the team members that monitored abuse on the services, ran Dyn's efforts to provide tech support via social media accounts, and wrote documentation.
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In August 2010 he became the first member & team lead of Dyn's enterprise support and sales engineering team, focusing on their flagship Dyn Managed DNS product, later becoming Director of Client Services overseeing all enterprise support and sales engineering teams, expanding the team globally and nearly 4x in size over a two year period.  
  
In August 2010 he became the first member of Dyn's enterprise support and sales engineering team, focusing on the DynECT Managed DNS product. In December 2011 he became Director of Client Services, building and overseeing all enterprise support and sales engineering teams.
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Starting in September 2013, Chris move into Product Management, overseeing all authoritative DNS and Traffic Management services at Dyn. He oversaw numerous improvements and a rapidly expanding customer base over two years.
  
Starting in September 2013, Chris moved from his support and sales engineering roots to Product Management, overseeing all authoritative DNS and Traffic Management services at Dyn.
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He joined Fastly in late 2015 on their Customer Support Engineering team.
  
Chris's first [[ICANN Meetings|ICANN meeting]] was [[ICANN 50 - London|ICANN 50]] in London. He is interested in Security, the [[DNS]], Internet Performance, [[Internet Governance]], and Domain Registrations.<ref name="icannwiki" />
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== Education ==
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* Bachelor of Science degree in Computer Information Systems from Southern New Hampshire University.
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== ICANN ==
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Chris's first [[ICANN Meetings|ICANN meeting]] was [[ICANN 50 - London|ICANN 50]] in London. He is interested in Security, the [[DNS]], Internet Performance, [[Internet Governance]], and Domain Registrations.
  
 
== References ==
 
== References ==

Revision as of 16:37, 15 May 2017

ChrisGonyea-Portrait.jpg
ChrisGonyea-Caricature.jpg
Country: USA
Email: cgonyea[at]fastly.com
Website:

LinkIcon.png   https://chris.gonyea.com/

LinkedIn: LinkedInIcon.png   Chris Gonyea
Twitter: TwitterIcon.png   @chrisgonyea
Userboxcards.png Featured in the ICANN 52 - Singapore playing card deck

Chris Gonyea is currently a Support Manager at Fastly, a real-time Content Delivery Network (CDN). He previously was an early and longtime employee at Dyn.

Career

Chris was one of the early employees at Dyn, joining in April 2009 to provide technical support to nearly 4 million DynDNS.com customers.

In August 2010 he became the first member & team lead of Dyn's enterprise support and sales engineering team, focusing on their flagship Dyn Managed DNS product, later becoming Director of Client Services overseeing all enterprise support and sales engineering teams, expanding the team globally and nearly 4x in size over a two year period.

Starting in September 2013, Chris move into Product Management, overseeing all authoritative DNS and Traffic Management services at Dyn. He oversaw numerous improvements and a rapidly expanding customer base over two years.

He joined Fastly in late 2015 on their Customer Support Engineering team.

Education

  • Bachelor of Science degree in Computer Information Systems from Southern New Hampshire University.

ICANN

Chris's first ICANN meeting was ICANN 50 in London. He is interested in Security, the DNS, Internet Performance, Internet Governance, and Domain Registrations.

References