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===Recommendations===
===Recommendations===
Based on their findings, ITEMs presented the following recommendations:
Based on their findings, ITEMs presented the following recommendations:
# The ccNSO should consider adopting alternative, non-binding, less cumbersome policy input methods: a comment process for rapid response to requests from other SOs or the board; and a position paper mechanism for statements of general policy positions shared by the majority of ccNSO members.
# The ccNSO should consider adopting alternative, non-binding, less cumbersome "policy development mechanisms:" a comment process for rapid response to requests from other SOs or the board; and a position paper mechanism for statements of general policy positions shared by the majority of ccNSO members.
# Consider translation of key documents related to the ccNSO and its actions into the official U.N. languages.
# Consider translation of key documents related to the ccNSO and its actions into the official U.N. languages.
# Because translation is cost-intensive, seek to engage volunteer members of the ccNSO to assist with translations, using a multilingual wiki as a "workshop" for translation.
# Because translation is cost-intensive, seek to engage volunteer members of the ccNSO to assist with translations, using a multilingual wiki as a "workshop" for translation.
===Public Comment===
===Public Comment===
The final report was issued in June 2010,<ref name="dashboard" /> and presented at [[ICANN 38]] in Brussels. At the Brussels meeting, the ccNSO requested an addendum to the report that provided the full content of survey and interview responses.<ref name="itemspchub">[https://www.icann.org/resources/pages/ccnso-external-2010-06-15-en ICANN.org Archive - Public Comment on ccNSO1 Independent Examiner's Report]</ref> It was determined at the same time that many ccNSO members would be unable to submit their written comments within the deadline. As a result, the working group extended the deadline for public comment on the ITEMS report to September 2010.<ref name="itemspchub" /> The report received a total of seven comments.<ref>[https://forum.icann.org/lists/items-ccnso-report/ ICANN Listserv Archive - Public Comments on ITEMS ccNSO1 Report]</ref> The comments were often in disagreement with the recommendations of the report, although they sometimes recognized that the issues underlying the recommendations were important. For example, many commenters questioned whether translation into the "official U.N. languages" would improve access for, and representation among, under-served nations or regions.<ref>[https://forum.icann.org/lists/items-ccnso-report/pdf1JP4DmwBH3.pdf ICANN Listserv Archive - Staff Report on Public Comment Proceeding], September 30, 2010</ref>
The final report was issued in June 2010,<ref name="dashboard" /> and presented at [[ICANN 38]] in Brussels. At the Brussels meeting, the ccNSO requested an addendum to the report that provided the full content of survey and interview responses.<ref name="itemspchub">[https://www.icann.org/resources/pages/ccnso-external-2010-06-15-en ICANN.org Archive - Public Comment on ccNSO1 Independent Examiner's Report]</ref> It was determined at the same time that many ccNSO members would be unable to submit their written comments within the deadline. As a result, the working group extended the deadline for public comment on the ITEMS report to September 2010.<ref name="itemspchub" /> In addition to the feedback provided during the course of ICANN 38, the report received a total of seven written comments.<ref>[https://forum.icann.org/lists/items-ccnso-report/ ICANN Listserv Archive - Public Comments on ITEMS ccNSO1 Report]</ref> The comments were often in disagreement with the recommendations of the report, although they sometimes recognized that the issues underlying the recommendations were important. For example, many commenters questioned whether translation into the "official U.N. languages" would improve access for, and representation among, under-served nations or regions.<ref>[https://forum.icann.org/lists/items-ccnso-report/pdf1JP4DmwBH3.pdf ICANN Listserv Archive - Staff Report on Public Comment Proceeding], September 30, 2010</ref>
==Working Group Reports==
===Draft Final Report===
In November 2010, the ccNSO1 working group published its draft final report for public comment.<ref name="draftwg">[https://www.icann.org/en/system/files/files/ccnso-review-draft-final-report-15nov10-en.pdf ccNSO1 Review - Draft Final Report of the Working Group], November 15, 2010</ref> The working group noted that no structural alterations to the ccNSO were put forward, and took this as a positive indication that the ccNSO was working well as presently composed.<ref name="draftwg" /> The report sought to synthesize ITEMS' recommendations with the public comments received at ICANN 38 and via written submission, and responded to each of the recommendations with regard to the feasibility and impact of the proposed changes. The point of greatest divergence was with regard to Recommendation 1. The working group emphatically stated that neither proposed alternative could be considered a policy development mechanism, and could not replace an actual policy development process. The working group also noted that the two proposed alternative mechanisms had already been adopted ''de facto'' by the ccNSO, and that there appeared to be an evolutionary inertia toward formalizing those mechanisms within the ccNSO rules and guidelines.<ref name="draftwg" />
Public comment on the draft report was minimal - two comments were received, from [[Nominet]] and the ccNSO Council.<ref>[https://forum.icann.org/lists/ccnso-review-draft-final-report/pdfPZgD9R2rct.pdf ICANN.org Listserv Archive - Staff Report on Public Comment Period], January 25, 2011</ref> The comments were largely supportive of the conclusions of the working group related to each of the recommendations in the ITEMS report. Particular emphasis was given to either existing procedures or ongoing efforts to implement processes which were directly or indirectly responsive to the findings of the report.<ref>[https://forum.icann.org/lists/ccnso-review-draft-final-report/pdfPZgD9R2rct.pdf ICANN.org Listserv Archive - Staff Report on Public Comment Period], January 25, 2011</ref>
===Final Report===
Following the public comment period, the working group presented its final report to the board on March 4, 2011.<ref name="dashboard" /> The final report was largely the same as the draft.<ref>[https://www.icann.org/en/system/files/files/ccnso-review-wg-final-report-04mar11-en.pdf ccNSO1 Review - Working Group Final Report], March 4, 2011</ref> The board accepted the working group's final report on March 18, 2011 and instructed the [[Organizational Effectiveness Committee|Structural Improvements Committee]] (now the OEC)) to present an implementation plan for the recommendations contained in the ITEMS report.<ref>[https://www.icann.org/resources/board-material/resolutions-2011-03-18-en#1.3 Resolution of the Board], March 18, 2011</ref>
==Implementation==
At the regular meeting of the board in June 2011, the SIC presented the implementation plan to the board.<ref>[https://www.icann.org/en/reviews/ccnso/ccnso-improvements-implementation-project-plan-09jun11-en.pdf ccNSO1 Review - Implementation Project Plan], June 9, 2011</ref> The board approved the implementation plan and instructed staff to proceed with implementation.<ref>[https://www.icann.org/resources/board-material/resolutions-2011-06-24-en#1.3 Resolution of the Board], June 24, 2011</ref> Implementation of improvements proceeded over the course of approximately two years.<ref name="dashboard" /> In September 2013, the final implementation status report was issued, marking all implementation actions as complete.<ref>[https://www.icann.org/en/system/files/files/improvements-implementation-plan-11sep13-en.pdf ccNSO - Implemeentation Project Plan Final Report], September 11, 2013</ref>
==References==
==References==
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[[Category:Organizational Reviews]]