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As VP for Digital Agenda for Europe, Ms. Kroes provides a strong voice for the internet community in Europe within [[ICANN]]. During the 2010 [[ICANN 38]] meeting in Brussels, Ms. Kroes recognized the success of the ICANN’s [[Multistakeholder Model]] in internet governance and recommended to ensure that technical changes must add value to the internet to serve the interest of the public. According to her, all stakeholders play a significant role in preserving the freedom of speech and human rights on the internet and in combating identity theft, spam, phishing and other cyber crimes. She emphasized that all stakeholders must work together to ensure the internet’s security and resilience.  She also said, “the internet day-to-day functioning works well and I am the first to say "if it isn't broken, don’t fix it!" On the issue of the new [[gTLD]] expansion program, Kroes advice the [[ICANN Board]] to take steps carefully and to consider all aspects not just commercial interests in carrying out its decisions. According to her, the new gTLD program is a challenge to ICANN’s governance.<ref>[http://blogs.ec.europa.eu/neelie-kroes/the-next-steps-for-icann/ Neelie Kroes Speech at ICANN Brussels 2010]</ref>
 
As VP for Digital Agenda for Europe, Ms. Kroes provides a strong voice for the internet community in Europe within [[ICANN]]. During the 2010 [[ICANN 38]] meeting in Brussels, Ms. Kroes recognized the success of the ICANN’s [[Multistakeholder Model]] in internet governance and recommended to ensure that technical changes must add value to the internet to serve the interest of the public. According to her, all stakeholders play a significant role in preserving the freedom of speech and human rights on the internet and in combating identity theft, spam, phishing and other cyber crimes. She emphasized that all stakeholders must work together to ensure the internet’s security and resilience.  She also said, “the internet day-to-day functioning works well and I am the first to say "if it isn't broken, don’t fix it!" On the issue of the new [[gTLD]] expansion program, Kroes advice the [[ICANN Board]] to take steps carefully and to consider all aspects not just commercial interests in carrying out its decisions. According to her, the new gTLD program is a challenge to ICANN’s governance.<ref>[http://blogs.ec.europa.eu/neelie-kroes/the-next-steps-for-icann/ Neelie Kroes Speech at ICANN Brussels 2010]</ref>
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On May 2011, Kroes and [[Larry Strickling]], Assistant Secretary of the National Telecommunications and Information Administration ([[NTIA]]) of the United States agreed to continue to support ICANN, however they demanded internet governance reforms to strengthen the transparency and accountability of the organization. Both officials pointed out that the internet governing body needs to address the issues and consider the recommendations of Governmental Advisory Committee ([[GAC]]) regarding the new gTLD expansion program.<ref>[http://www.pcworld.com/businesscenter/article/227815/eu_us_call_for_icann_internet_governance_reforms.html EU, US Call for ICANN Internet Governance Reforms]</ref>
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On May 2011, Kroes and [[Larry Strickling]], Assistant Secretary of the National Telecommunications and Information Administration ([[NTIA]]) of the United States Department of Commerce ([[DoC]])  met and agreed to continue to support ICANN, however they demanded internet governance reforms to strengthen the transparency and accountability of the organization. Both officials pointed out that the internet governing body needs to address the issues and consider the recommendations of Governmental Advisory Committee ([[GAC]]) regarding the new gTLD expansion program.<ref>[http://www.pcworld.com/businesscenter/article/227815/eu_us_call_for_icann_internet_governance_reforms.html EU, US Call for ICANN Internet Governance Reforms]</ref> Prior to this meeting, Kroes sent a letter to DoC Secretary [[Gary Locke]] regarding ICANN's approval of the .xxx TLD. In her letter Kroes pointed that the ICANN Board did not seek the advice of the [[Security & Stability Advisory Committee|SSAC]] regarding the possibility that some countries would block the .xxx TLD. According to her, the issue is a major policy concern that needs to be addressed because it affects not only the stability of the internet but also the freedom of expression and internet censorship. The VP for Digital Agenda for EU believed that ICANN's action in disregarding significant advice from GAC may be "detrimental to the multi-stakeholder, private sector-led model." <ref>[http://news.dot-nxt.com/2011/04/06/kroes-letter-locke-xxx Kroes letter to Locke re: dot-xxx]M</ref>
    
On June 2011, Ms. Kroes expressed her disappointment regarding ICANN’s decision to implement the new gTLD program because it failed to address the public policy concerns raised by the European Commission and United States government regarding competition particularly on the issue of cross-ownership between Registries and Registrars. According to her, the “ICANN Board failed to provide responses on how it intended to address these concerns. ICANN went ahead and adopted its new guidelines.” She also noted that it was the “second time in a row that the ICANN Board disregards governmental advice on public policy issues.”  The first incident was ICANN’s approval of the [[.xxx]] top level domain name ([[TLD]]) last March 2011. Kroes pointed out that, “The lack of an adequate response on the part of ICANN Board clearly points to some deficiencies in the current functioning of the model. This calls for specific actions in order to remedy the situation.”<ref>
 
On June 2011, Ms. Kroes expressed her disappointment regarding ICANN’s decision to implement the new gTLD program because it failed to address the public policy concerns raised by the European Commission and United States government regarding competition particularly on the issue of cross-ownership between Registries and Registrars. According to her, the “ICANN Board failed to provide responses on how it intended to address these concerns. ICANN went ahead and adopted its new guidelines.” She also noted that it was the “second time in a row that the ICANN Board disregards governmental advice on public policy issues.”  The first incident was ICANN’s approval of the [[.xxx]] top level domain name ([[TLD]]) last March 2011. Kroes pointed out that, “The lack of an adequate response on the part of ICANN Board clearly points to some deficiencies in the current functioning of the model. This calls for specific actions in order to remedy the situation.”<ref>
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