Difference between revisions of "RegisterFly"

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(History)
(History)
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==History==
 
==History==
RegisterFly was originally doing business as a reseller for [[eNom]], an ICANN accredited registrar. The company became an ICANN accredited registrar through a "back-door accreditation" after acquiring Top Class Names, a registrar accredited by ICANN in 2004. The new management changed the name of Top Class Names to RegisterFly and assumed the ICANN accreditation and role of its predecessor in 2006.<ref>[http://www.registerflies.com/registerfly-news/icann-registerfly-fact-sheet.html ICANN Factsheet RegisterFly and Registrar]</ref> At the time of operation, the company was based in New Jersey. There were more than 2 million registered domain names owned by approximately 900,000 consumers under its management.
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RegisterFly was originally doing business as a reseller for [[eNom]], an ICANN accredited registrar. The company became an ICANN accredited registrar through a "back-door accreditation" after acquiring Top Class Names, a registrar accredited by ICANN in 2004. The new management changed the name of Top Class Names to RegisterFly and assumed the ICANN accreditation and role of its predecessor in 2006.<ref>[http://www.registerflies.com/registerfly-news/icann-registerfly-fact-sheet.html ICANN Factsheet RegisterFly and Registrar]</ref> At the time of operation, the company was based in New Jersey. There were more than 2 million registered domain names owned by approximately 900,000 consumers under its management. Some of its registrants include the government of Thailand, the Easter Seals charity and late pop star icon Michael Jackson.<ref>
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[http://www.businessweek.com/technology/content/mar2007/tc20070307_079128.htmchan=smallbiz_smallbiz+index+page_technology+ Allegations Fly at Registerfly]</ref>
  
 
===Massive Customer Complaint===
 
===Massive Customer Complaint===
In 2005, ICANN received multitude of complaints from users because RegisterFly' poor service. The company did not respond to e-mails and support tickets, call hold time was more than 30 minutes and charged credit cards m two times or more per transaction. RegisterFly denied customer access to all their registered domain names if the credit card companies reverse the overcharges.<ref>[http://story.malaysiasun.com/index.php/ct/9/cid/d805653303cbbba8/id/230159/cs/1/ Brawling RegisterFly partners in fight to the death]</ref>
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ICANN started to received multitude of complaints from users regarding RegisterFly' poor service in 2005. Some of the customers complaint include the company's failure to respond to e-mails and support tickets, more than 30 minutes call hold time, domain name deletion, over charging of credit cards two times or more per transaction and denial of customer access to all their registered domain names once the credit card companies reversed the overcharges. The company also withheld the authorization codes to prevent customers from transferring their domain names to other registrars and thousands of customers lost their customers.<ref>[http://story.malaysiasun.com/index.php/ct/9/cid/d805653303cbbba8/id/230159/cs/1/ Brawling RegisterFly partners in fight to the death]</ref>  
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===Internal Conflict===
  
 
==References==
 
==References==

Revision as of 07:08, 22 April 2012

RegisterFlyLogo.png
Industry: Registrar (Terminated)
Founded: 2003
Country: USA
Key People
John Naruszewicz
Kevin Medina

RegisterFly was a domain name registrar. Its accreditation was terminated by ICANN in 2007 due to violations of several provisions in the Registrar Accreditation Agreement RAA. It was formerly operated by co-owners Kevin Medina and John Naruszewicz.[1]

History

RegisterFly was originally doing business as a reseller for eNom, an ICANN accredited registrar. The company became an ICANN accredited registrar through a "back-door accreditation" after acquiring Top Class Names, a registrar accredited by ICANN in 2004. The new management changed the name of Top Class Names to RegisterFly and assumed the ICANN accreditation and role of its predecessor in 2006.[2] At the time of operation, the company was based in New Jersey. There were more than 2 million registered domain names owned by approximately 900,000 consumers under its management. Some of its registrants include the government of Thailand, the Easter Seals charity and late pop star icon Michael Jackson.[3]

Massive Customer Complaint

ICANN started to received multitude of complaints from users regarding RegisterFly' poor service in 2005. Some of the customers complaint include the company's failure to respond to e-mails and support tickets, more than 30 minutes call hold time, domain name deletion, over charging of credit cards two times or more per transaction and denial of customer access to all their registered domain names once the credit card companies reversed the overcharges. The company also withheld the authorization codes to prevent customers from transferring their domain names to other registrars and thousands of customers lost their customers.[4]

Internal Conflict

References