Alternative Dispute Resolution '''(ADR)''' is an '''“out-of court-mechanism”''' which aims to help EU citizens resolve their internet related and other commercial transactions disputes with a company. The ADR resolution uses an arbitrator, mediator or ombudsman to assist the two conflicting parties come-up with an acceptable solution to an issue. The scheme is more affordable, faster and flexible way of solving conflicts compared with directly filing a complaint in the court.
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Alternative Dispute Resolution '''(ADR)''' is an '''“out-of court-mechanism”''' which aims to help EU citizens resolve their internet related and other commercial transactions disputes with a company. The ADR resolution uses an arbitrator, mediator or ombudsman to assist the two conflicting parties come-up with an acceptable solution to an issue. The scheme is more affordable, faster and flexible way of solving conflicts compared with directly filing a complaint in the court. <ref>[http://ec.europa.eu/cmsumers/redress_cons/adr_en.htm.The Reference]</ref>
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==='''EURid Background'''===
==='''EURid Background'''===
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[[User:Marie Cabural|Marie Cabural]] 19:05, 28 February 2011 (PST)