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===Responsibilities===
===Responsibilities===
The [[ICANN]] ombudsman has the powers to access all documents and files. He can take action if there is any behavior by ICANN board members and staff that is perceived as unfair, inappropriate, or inconsistent with the organization's Articles and [[ICANN Bylaws]]. He is required to submit an annual report to the [[ICANN Board]]. The ICANN ombudsman must adhere to the standard rules of [[The Ombudsman Association]].<ref>[http://www.icann.org/ombudsman/ombudsman-framework-03dec04.htm ICANN Ombudsman]</ref>
The [[ICANN]] ombudsman has the powers to access all documents and files. He can take action if there is any behavior by ICANN board members and staff that is perceived as unfair, inappropriate, or inconsistent with the organization's Articles and [[ICANN Bylaws]]. He is required to submit an annual report to the [[ICANN Board]]. The ICANN ombudsman must adhere to the standard rules of [[The Ombudsman Association]].<ref>[http://www.icann.org/ombudsman/ombudsman-framework-03dec04.htm ICANN Ombudsman]</ref>
===Criticism===
The independence of the ICANN Ombudsman has been questioned given the fact that is hired and fired by the [[ICANN Board]] and reports to the [[ICANN Chairman]]. There were also complaints that some of the first complaints that [[Frank Fowlie]] dealt with were not handled with anonymity and in accordance with the required privacy rules. There were also complaints that Mr. Fowlie had an indefinite tenure and was not expected to re-apply or held to any form of term limits.<ref>[http://blog.internetgovernance.org/blog/_archives/2010/3/9/4475973.html Archives, Blog.InternetGovernance.org]</ref>
==Previous Ombudsmen==
==Previous Ombudsmen==
===First Ombudsman===
===First Ombudsman===
[[Frank Fowlie]] was selected to be the first ombudsman of [[ICANN]] in November, 2004. Mr. Fowlie is a native Canafian; he has over 20 years of experience as an ombudsman and conflict resolution officer for different companies in Canada and The USA.<ref>[http://www.icann.org/en/announcements/announcement-24nov04-2.htm ICANN Announcements]</ref> After 6 years of service, [[Frank Fowlie]] resigned from his post in early 2011, he said that he was tired of the traveling requirements.<ref>[http://www.icann.org/en/announcements/announcement-28oct10-en.htm ICANN]</ref>
[[Frank Fowlie]] was selected to be the first ombudsman of [[ICANN]] in November, 2004. Mr. Fowlie is a native Canafian; he has over 20 years of experience as an ombudsman and conflict resolution officer for different companies in Canada and The USA.<ref>[http://www.icann.org/en/announcements/announcement-24nov04-2.htm ICANN Announcements]</ref> After 6 years of service, [[Frank Fowlie]] resigned from his post in early 2011, he said that he was tired of the traveling requirements.<ref>[http://www.icann.org/en/announcements/announcement-28oct10-en.htm ICANN]</ref>
Mr Fowlie was known for his ongoing campaign to imbue ICANN's discourse, both from community participants and members of the organization, with greater civility.<ref>[http://blog.internetgovernance.org/blog/_archives/2010/3/9/4475973.html Archives, Blog.InternetGovernance.org]</ref>
[[Herb Waye]] served as the Interim Ombudsman following Mr. Fowlie's resignation.<ref>[[ICANN 40]] Interview</ref>
[[Herb Waye]] served as the Interim Ombudsman following Mr. Fowlie's resignation.<ref>[[ICANN 40]] Interview</ref>