Changes

Alternative Dispute Resolution (ADR) is an “out-of court-mechanism” which aims to help EU citizens resolve their internet related and other commercial transactions disputes with a company. The ADR resolution uses an arbitrator, mediator or ombudsman to assist the two conflicting parties come-up with an acceptable solution to an issue. The scheme is more affordable, faster and flexible way of solving conflicts compared with directly filing a complaint in the court.  

Alternative Dispute Resolution ''''(ADR)'''' is an '''“out-of court-mechanism”''' which aims to help EU citizens resolve their internet related and other commercial transactions disputes with a company. The ADR resolution uses an arbitrator, mediator or ombudsman to assist the two conflicting parties come-up with an acceptable solution to an issue. The scheme is more affordable, faster and flexible way of solving conflicts compared with directly filing a complaint in the court.