Changes

** Allowing for some flexibility so that each organization can optimize its approach to continuous improvement, each program will include annual satisfaction surveys of members/participants, annual assessment of the improvement program (which may either be self-directed or facilitated), and budgetary and staff support that at a minimum matches the operational support for the current organizational review process.

** Allowing for some flexibility so that each organization can optimize its approach to continuous improvement, each program will include annual satisfaction surveys of members/participants, annual assessment of the improvement program (which may either be self-directed or facilitated), and budgetary and staff support that at a minimum matches the operational support for the current organizational review process.

** Results of the annual surveys and assessments will be published and will be reviewed during the next Holistic Review.

** Results of the annual surveys and assessments will be published and will be reviewed during the next Holistic Review.