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** Allowing for some flexibility so that each organization can optimize its approach to continuous improvement, each program will include annual satisfaction surveys of members/participants, annual assessment of the improvement program (which may either be self-directed or facilitated), and budgetary and staff support that at a minimum matches the operational support for the current organizational review process.
** Allowing for some flexibility so that each organization can optimize its approach to continuous improvement, each program will include annual satisfaction surveys of members/participants, annual assessment of the improvement program (which may either be self-directed or facilitated), and budgetary and staff support that at a minimum matches the operational support for the current organizational review process.
** Results of the annual surveys and assessments will be published and will be reviewed during the next Holistic Review.
** Results of the annual surveys and assessments will be published and will be reviewed during the next Holistic Review.
==Pilot==
The Board approved a pilot of the Holistic Review, to be conducted in 2022. The workspace for the pilot review was maintained as part of the ATRT Implementation wiki<ref name="pilothub">[https://community.icann.org/display/atrt/Holistic+Review+Pilot+Project Holistic Review Pilot Project Workspace]</ref> The draft Terms of Reference (TOR) for the pilot highlighted open issues identified by the board or the review team, and provided a preliminary scope for discussion.<ref name="drafttor">[https://community.icann.org/display/atrt/Holistic+Review+Pilot+Project?preview=/192220170/200147508/Draft%20Terms%20of%20Reference%20for%20Holistic%20Review%20Pilot%20_%202022.05.25%20.pdf Holistic Review Pilot Project - Draft Terms of Reference], May 25, 2022 (PDF)</ref>
==References==
==References==
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