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'''Radha Ramphul''' is currently working as Customer Service Manager at [[AfriNIC]]. In this role, she manages the Customer Service unit to provide service excellence to 1400+ members. In addition, she also manages certain projects and promote AFRINIC initiatives. She has been holding the following positions during the past 2 years.
'''Radha Ramphul''' is currently working as Customer Service Manager at [[AfriNIC]]. In this role, she manages the Customer Service unit to provide service excellence to 1400+ members. In addition, she also manages certain projects and promote AFRINIC initiatives. She has been holding the following positions during the past 2 years.


- Customer Service Manager (2016)
* Customer Service Manager (2016)
- Customer Service Unit Team lead (2015)
* Customer Service Unit Team lead (2015)
- Membership Services Liaison Officer (2014)
* Membership Services Liaison Officer (2014)


==Past Roles==
==Past Roles==

Revision as of 10:24, 7 November 2016

Country: Mauritius
Website:

   http://www.afrinic.net

LinkedIn:    [Radha Ramphul Radha Ramphul]

Radha Ramphul is currently working as Customer Service Manager at AfriNIC. In this role, she manages the Customer Service unit to provide service excellence to 1400+ members. In addition, she also manages certain projects and promote AFRINIC initiatives. She has been holding the following positions during the past 2 years.

  • Customer Service Manager (2016)
  • Customer Service Unit Team lead (2015)
  • Membership Services Liaison Officer (2014)

Past Roles

  • IP Resource Analyst at RIPE NCC (2009 - 2013)
  • IP Analyst at AfriNIC (2005 - 2009)

Education

  • University of Mauritius
  • Bangalore University
  • Indian Institute of Hardware and Networking

References