MCSE & CCNP & ITIL with over 12 Years of work experience in Information Technologies and Services / Systems & Network Administration. 15+ years providing End User Support including 10 years on an IT Help Desk. Technical support Supervising background includes Network Design, System Security and Administration, troubleshooting of hardware and software, Help Desk Support and User Training. I have built systems ranging from serious gaming rigs to Production quality systems. Have experience with Linux and Windows Administration 9 Years of work experience on Dell products for small, medium and large size companies, Dell Servers : Tower Style, Rack Mount and Blade Servers