Rackspace is a well known hosting company providing solutions to business environments around the globe. The company offers three basic hosting packages named managed hosting for dedicated servers, managed colocation which provides do-it-yourself environment and managed private cloud which offers protections like Rackspace firewall.[1] Besides this they have packages for email hosting, cloud hosting and hybrid hosting.[2] Two levels of hosting support are provided, managed with limited support and intensive with additional consultation through the company.[3]

Type: Private
Industry: Hosting
Founded: 1998
Founder(s): Richard Yoo
Headquarters: 5000 Walzem Road

San Antonio, TX 78218

Country: USA
Businesses: Jungle Disk, Slice Host, Webmail.us, Mosso Inc.
Employees: More than 1500
Revenue: $224 million (2006)

$628.99 million (2009)

Website: Rackspace
Facebook: Rackspace Managed Hosting
LinkedIn: Rackspace Managed Hosting
Twitter: @Rackspace
Key People
Patrick Condon, Co-Founder

Grahm Weston, Chairman
Mark Roenigk, COO
John Eitel,Director of Enterprise Sales
Christine White,Advanced Solutions Consultant
Ryan Ashby,Strategic Channel Executive
George J. Still, Jr., Board of Directors

The company provides worldwide services with offices in Australia, the United Kingdom, The Netherlands and Hong Kong, and data centers operating in Texas, Illinois, Virginia, the United Kingdom, and Hong Kong in 2008.[4]


History

Richard Yoo, Dirk Elmendorf and Patrick Condon considering the needs of hosting solutions for users, started Rackspace in back in 1998. The company got fame in very short time and received funding from Norwest Venture Partners and Sequoia Capital in 2000.[5] today the company has more than 70,000 customers in more than 40 countries.[6]

  • In 2004 Rackspace Managed Hosting implemented Internap's Flow Control Platform in their servers for better control over bandwidth costs.[7]
  • Rackspace partnershipped with Emic-an application clustering solutions provider for open source computing in June 2005.[8]
  • Rackspace selected Ipswitch’s IMail™ Server Secure as the basis for expanding their managed email server in 2007.[9]

Performance

Rackspace is one of the largest and leading web host. It claims 100% uptime guarantee. With a few exceptions Rackspace has managed to be provide excellent hosting with dedicated servers. On January 25, 12:30 am EST the Sapphire worm – also known as Slammer and SQLExp – infected more than 120,000 computers but Rackspace was successful in saving more than 7000 servers.[10]

The company is proud to have many high profiles and partnerships with them which include OnSpeed, Confused.com, The Army, Vue, Renault, online publication The Register, Huddle, Funny or Die, Metacafe, Suicide Girls,DriverGuide.com, and net connect.[11]

Data Centres

Till 2008 Rackspace owned two offices in Uxbridge and Middlesex and rented four data centres in London. Rackspace Benelux in Amsterdam opened its offices in October 2007. It has won several high-profile customers such as LogicaCMG, Exact Software and CapGemini.

Rackspace Australia in Sydney opened its offices in March 2009.[12]

Certifications

Rackspace has following certifications:

  • Microsoft Gold-Certified Hosting Partner.
  • Microsoft Hosting Partner of the Year — 2003, 2005, 2007.
  • Strategic Dell Hosting Partner for Corporate Business Accounts (CBG).
  • Red Hat Advanced Hosting Partner.
  • MySQL Certified Hosting Partner.

[13] Rackspace Completed SAS 70 Certification in 2005.[14]

Awards

  • 2005 Stevie award winner.
  • 2006 finalist for “Best Customer Service Organization”.[15]
  • Rackspace UK has appeared in The Sunday Times best companies awards 2007, and was in the top 50 UK workplaces as seen in the Financial Times.[16]
  • The company was numbered 32 in top 100 companies in 2008, according to CNN Money.[17]

References