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==The Bell System: The Largest Telecommunications Monopoly==
 
==The Bell System: The Largest Telecommunications Monopoly==
The Bell System was composed of the American Telephone & Telegraph (AT&T) Long Lines, also known as "Ma Bell;" 22 regional operating companies known as "Baby Bells," which provide telephone exchange services and equipment within the United States; Bell Laboratories, the research and development subsidiary of AT&T; and the Western Electric Company, its manufacturing arm. The companies within the Bell System embraced the spirit of united service to the public, and were the biggest employer in America, where employees felt secured in their job.<ref>[http://www.porticus.org/bell/bellsystem_history.html The Bell System]</ref>
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He initiated management and organizational strategies which resulted to the company's remarkable growth such as the issuance of formal contracts and systematic accounting control over licensees and delegated travelling agents to monitor the licensing business.<ref>[http://faculty.insead.edu/adner/research/Wester%20Union%20case%20sample.pdf The Bell Western Union Patent Agreement of 1879]</ref>   
 
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===Foundations & Guiding Principle of the Bell System===
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The two patents issued to Alexander Graham Bell for his improvement to telegraphy became the technological foundation in the development of the telephone while the '''Bell Patent Association''' served as the organization foundation of the Bell System.<ref>[http://www.porticus.org/bell/capsule_bell_system.html#Alexander Graham Bell and the Invention of the Telephone A Capsule History of the Bell System--The Corporation is Born]</ref>
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The founders and the entire management of the Bell System operated on the principle that research and development is a better approach to achieve better communications leading to the success of the company.<ref>[http://www.porticus.org/bell/capsule_bell_system.html A Capsule History of the Bell System---Research, Manufacture and Western Electric]</ref>
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===Theodore Vail: The Leader Behind the Bell System===
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Theodore Vail instituted the Bell System. He was hired by Gardiner Hubbard to become the General Manager of the Bell Telephone Company in 1878. During that time the company is experiencing difficulties to raise capital because most politicians and financiers believe that the telephone is not a profitable business. Despite the negative impression regarding the telephone business and discouragements from family and friends, Vail accepted the job giving up his position as General Superintendent of the Railway Mail Service.<ref>[http://ntgen.tripod.com/bw/vail_ntbl.html#ted Vail, Theodore Newton - First president of ATT - Visionary that created the AT&T Monopoly]</ref> He initiated management and organizational strategies which resulted to the company's remarkable growth such as the issuance of formal contracts and systematic accounting control over licensees and delegated travelling agents to monitor the licensing business.<ref>[http://faculty.insead.edu/adner/research/Wester%20Union%20case%20sample.pdf The Bell Western Union Patent Agreement of 1879]</ref>   
   
Vail also succeeded in negotiating an out of court settlement in connection with the company's patent infringement case against Western Union in 1879. Western Union recognized Alexander Graham Bell as the inventor of the telephone and agreed that it will stay out of the telephone business. In addition, Western Union also transferred all of its patent rights on Elisha Gray and Thomas Edison's telephone inventions. All entities who have interests in the telephone business will be licensed under the Bell patents. Furthermore, Western Union also agreed to pay 20% of the total costs of every new developed telephone patents. In return Bell Telephone Company agreed that it will not engage in the telegraph business and Western Union will be given a license to use the telephone to transmit telegraphic message and it will be given a 20% of the Bell telephone rentals and royalties. <ref>[http://faculty.insead.edu/adner/research/Wester%20Union%20case%20sample.pdf The Bell Western Union Patent Agreement of 1879]</ref>
 
Vail also succeeded in negotiating an out of court settlement in connection with the company's patent infringement case against Western Union in 1879. Western Union recognized Alexander Graham Bell as the inventor of the telephone and agreed that it will stay out of the telephone business. In addition, Western Union also transferred all of its patent rights on Elisha Gray and Thomas Edison's telephone inventions. All entities who have interests in the telephone business will be licensed under the Bell patents. Furthermore, Western Union also agreed to pay 20% of the total costs of every new developed telephone patents. In return Bell Telephone Company agreed that it will not engage in the telegraph business and Western Union will be given a license to use the telephone to transmit telegraphic message and it will be given a 20% of the Bell telephone rentals and royalties. <ref>[http://faculty.insead.edu/adner/research/Wester%20Union%20case%20sample.pdf The Bell Western Union Patent Agreement of 1879]</ref>
 
<ref>[http://memory.loc.gov/mss/magbell/285/28500129/0001i.jpg Boston Daily Advertiser: The Telephone Settlement, Oct. 25, 1879]</ref>
 
<ref>[http://memory.loc.gov/mss/magbell/285/28500129/0001i.jpg Boston Daily Advertiser: The Telephone Settlement, Oct. 25, 1879]</ref>
 
The settlement agreement gave Bell Telephone Company the full control over the telephone technology and monopoly over the telecommunications industry. It also gave the company the leverage to develop a well-founded national system--the Bell System.  
 
The settlement agreement gave Bell Telephone Company the full control over the telephone technology and monopoly over the telecommunications industry. It also gave the company the leverage to develop a well-founded national system--the Bell System.  
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The Bell System was composed of the American Telephone & Telegraph (AT&T) Long Lines, also known as "Ma Bell;" 22 regional operating companies known as "Baby Bells," which provide telephone exchange services and equipment within the United States; Bell Laboratories, the research and development subsidiary of AT&T; and the Western Electric Company, its manufacturing arm. The companies within the Bell System embraced the spirit of united service to the public, and were the biggest employer in America, where employees felt secured in their job.<ref>[http://www.porticus.org/bell/bellsystem_history.html The Bell System]</ref>
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Vail also initiated the establishment of the long distance telephone service, the use of copper wire in telephone and telegraph lines, and created the company standard for service and technological development. policy.<ref>[http://www.fi.edu/learn/case-files/att/chief.html The Case Files:American Telephone and Telegraph, Hail to the Chief]</ref>
   
In 1887, Vail resigned as General Manager of the AT&T because of conflict in management style with his superiors. He didn't want to compromise his management principle.  He believed that the company needs to expand its service to attain growth but his superiors believe otherwise, for them dividend is more important.<ref>[http://www.porticus.org/bell/capsule_bell_system.html#The Corporation Is Born AT&T (Long Lines) Appears and Mr. Vail Exits]</ref>
 
In 1887, Vail resigned as General Manager of the AT&T because of conflict in management style with his superiors. He didn't want to compromise his management principle.  He believed that the company needs to expand its service to attain growth but his superiors believe otherwise, for them dividend is more important.<ref>[http://www.porticus.org/bell/capsule_bell_system.html#The Corporation Is Born AT&T (Long Lines) Appears and Mr. Vail Exits]</ref>
    
AT&T continued to grow but the company incurred a large financial debt. In 1907, JP Morgan gain control of the AT&T debt financing and decided to convinced Theodore Vail to serve as President of the company. Vail accepted the position on May 1, 1907. Under his leadership, Vail implemented the '''One Policy, One System, One Universal Service'''. He also implemented good public relations and acknowledge that the Bell System is natural monopoly cooperating with state regulation. He instituted standard operating procedures within the company and regained the national control in telephone service. Vail retired in 1919 and during that period AT&T's structure and operation was already well established and modernized.<ref>[http://www.porticus.org/bell/capsule_bell_system.html#The Corporation Is Born Mr. Vail Goes to Work]</ref>
 
AT&T continued to grow but the company incurred a large financial debt. In 1907, JP Morgan gain control of the AT&T debt financing and decided to convinced Theodore Vail to serve as President of the company. Vail accepted the position on May 1, 1907. Under his leadership, Vail implemented the '''One Policy, One System, One Universal Service'''. He also implemented good public relations and acknowledge that the Bell System is natural monopoly cooperating with state regulation. He instituted standard operating procedures within the company and regained the national control in telephone service. Vail retired in 1919 and during that period AT&T's structure and operation was already well established and modernized.<ref>[http://www.porticus.org/bell/capsule_bell_system.html#The Corporation Is Born Mr. Vail Goes to Work]</ref>
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==Early International Expansion==
 
==Early International Expansion==
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Vail also initiated the establishment of the long distance telephone service, the use of copper wire in telephone and telegraph lines, and created the company standard for service and technological development. policy.<ref>[http://www.fi.edu/learn/case-files/att/chief.html The Case Files:American Telephone and Telegraph, Hail to the Chief]</ref>
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AT&T started to expand internationally by supplying equipment to other telephone companies through its manufacturing subsidiary, the '''Western Electric Company''' and its affiliates around the world. By 1914, AT&T's manufacturing subsidiary established locations in Antwerp, London, Berlin, Milan, Paris, Vienna, St. Petersburg, Budapest, Tokyo, Montreal, Buenos Aires, and Sydney.<ref>[http://www.corp.att.com/history/history2.html A Brief History: Early International Activity]</ref> The new AT&T president '''Walter Gifford''' gave up the company's manufacturing business including its international locations except Canada and pursued the company's objective to provide a universal telephone service in the United States beginning in 1925. The company also established its research and development subsidiary, '''Bell Telephone Laboratories, Inc.''' By 1927, AT&T successfully launched its first trans-atlantic telephone service from US to London using radio which cost $75 while the trans-pacific telephone service between US to Japan was realized in 1934 at $39 for the first three minutes respectively. Both international telephone services can only accommodate one call at a time. The company's '''TAT-1''', the first trans-atlantic telephone cable was launched in 1956. It has the capacity to accommodate 12 calls at a time and price was set at $12 for the first three minutes and subsequently in 1964, the first submarine telephone cable '''TPC-1''' was inaugurated. In 1965, the world's first electronic switch was installed. The national emergency call number '''911''' was also introduced during that year. During the 1970s, the international long distance call customer dialing was introduced to the public, AT&T's network became computerized and had the initial capacity to handle a high volume of calls to as much as 350,000 per hour.Since then, AT&T continued to expand its telecommunications service globally. <ref>[http://www.corp.att.com/history/milestones.html Milestones In AT&T History]</ref>
 
AT&T started to expand internationally by supplying equipment to other telephone companies through its manufacturing subsidiary, the '''Western Electric Company''' and its affiliates around the world. By 1914, AT&T's manufacturing subsidiary established locations in Antwerp, London, Berlin, Milan, Paris, Vienna, St. Petersburg, Budapest, Tokyo, Montreal, Buenos Aires, and Sydney.<ref>[http://www.corp.att.com/history/history2.html A Brief History: Early International Activity]</ref> The new AT&T president '''Walter Gifford''' gave up the company's manufacturing business including its international locations except Canada and pursued the company's objective to provide a universal telephone service in the United States beginning in 1925. The company also established its research and development subsidiary, '''Bell Telephone Laboratories, Inc.''' By 1927, AT&T successfully launched its first trans-atlantic telephone service from US to London using radio which cost $75 while the trans-pacific telephone service between US to Japan was realized in 1934 at $39 for the first three minutes respectively. Both international telephone services can only accommodate one call at a time. The company's '''TAT-1''', the first trans-atlantic telephone cable was launched in 1956. It has the capacity to accommodate 12 calls at a time and price was set at $12 for the first three minutes and subsequently in 1964, the first submarine telephone cable '''TPC-1''' was inaugurated. In 1965, the world's first electronic switch was installed. The national emergency call number '''911''' was also introduced during that year. During the 1970s, the international long distance call customer dialing was introduced to the public, AT&T's network became computerized and had the initial capacity to handle a high volume of calls to as much as 350,000 per hour.Since then, AT&T continued to expand its telecommunications service globally. <ref>[http://www.corp.att.com/history/milestones.html Milestones In AT&T History]</ref>
  
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