Changes

==History==

==History==

The '''ICANN Complaints Officer''' position was created in March 2017 to receive and analyze complaints about ICANN and provide transparency in service of ICANN's mission. The person in this position analyzes complaint trends and corrects overarching issues within the organization. The process was finalized in mid-July 2017. In the interim, complaints were addressed to the ICANN Complaints Officer, [[Krista Papac]], at complaints@icann.org.<ref>[https://www.icann.org/news/blog/complaints-office-update-objectives-next-steps ICANN Complaints Officer]. Retrieved 01 May 2017.</ref>

The ICANN Complaints Officer position was created in March 2017 to receive and analyze complaints about ICANN and provide transparency in service of ICANN's mission. The person in this position analyzes complaint trends and corrects overarching issues within the organization. The process was finalized in mid-July 2017.  

 

The ICANN Complaints Officer is [[Krista Papac]], who can be reached at complaints[@]icann.org.<ref>[https://www.icann.org/news/blog/complaints-office-update-objectives-next-steps ICANN Complaints Officer]. Retrieved 01 May 2017.</ref>

==References==

==References==

[[Category:ICANN Organization]]

[[Category:ICANN Organization]]