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# Recommendations re: staff support: multiple requests for staff support around the policy development process, task forces, and work of the GNSO Council; make legal staff available to the GNSO Council, task forces, and subcommittees, and in particular for review of policy recommendations and other policy statement for compliance with bylaws and contractual obligations; and create monitoring, compliance, and complaint policies related to gTLDs.
# Recommendations re: staff support: multiple requests for staff support around the policy development process, task forces, and work of the GNSO Council; make legal staff available to the GNSO Council, task forces, and subcommittees, and in particular for review of policy recommendations and other policy statement for compliance with bylaws and contractual obligations; and create monitoring, compliance, and complaint policies related to gTLDs.
# Actions required of the GNSO Council: Ensure that legal advice from ICANN staff is in writing and allow registrars or registries to submit the opinion of their counsel; ensure that policies are ready to be implemented upon approval; establish key metrics for measuring the success of a given party; encourage community-wide participation in the policy development process.<ref name="gnsosr" />
# Actions required of the GNSO Council: Ensure that legal advice from ICANN staff is in writing and allow registrars or registries to submit the opinion of their counsel; ensure that policies are ready to be implemented upon approval; establish key metrics for measuring the success of a given party; encourage community-wide participation in the policy development process.<ref name="gnsosr" />
===2004 Review by Patrick Sharry===
Sharry, a strategic planning and change management consultant,<ref>[http://www.decision.com.au/about-patrick.html People + Decisions - About Patrick Sharry]</ref> reviewed the GNSO Council, without reference to the self-assessment described above, using interviews with GNSO Council members and others, as well as a review of policy and process documentation prepared by the GNSO for that purpose.<ref name="sharryrep">[https://gnso.icann.org/en/reviews/gnso-review-sec1-22dec04.pdf GNSO Archive - GNSO Review by Patrick Sharry], December 22, 2004</ref> The report reached many of the same conclusions as the GNSO's self-assessment. Sharry found, in particular, that ICANN staff support of GNSO activities fell "well short of the standards outlined in the bylaws."<ref name="sharryrep" /> The review also found substantial gaps between the adoption of policy proposals and the implementation of those policies, with minimal attention devoted to compliance or tracking of the success of the implementation.<ref name="sharryrep" /> Sharry provided recommendations for improving the GNSO's core functions, but was also complementary of both the Council's commitment and dedication, as well as its leadership.<ref name="sharryrep" />
As part of its background documentation for the broader community, the improvements implementation team summarized the similarities between the GNSO's self assessment and Sharry's report:
<blockquote>These reviews shared a common approach in certain respects: (i) allowing for more flexibility in the PDP process; (ii) ensuring strong Staff support for policy development; and (iii) developing better mechanisms for public participation and discussion.<ref name="background" /></blockquote>
===2006 Review by the London School of Economics===
==References==
==References==
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