Changes

== 2005 to present ==

== 2005 to present ==

In 2005, a 16-million dollar deal was signed, changing ownership and management to a team of internet experts led by Stephan Ramoin (formerly of MultiMania/[[Lycos]]), and three investors Joe White, Eirik Pettersen (co-founders of the online website creation application, moonfruit.com), and Warren Stephens. The purchase represented a positive changing force for the company and a decision was made to maintain the original philosophy of being an ethical alternative in the industry. Already, plans were made for steering Gandi.net towards [[Cloud Computing|cloud hosting]] services and other domain name services.

In 2005, a 16-million dollar deal was signed, changing ownership and management to a team of internet experts led by [[Stephan Ramoin]] (formerly of MultiMania/[[Lycos]]), and three investors Joe White, Eirik Pettersen (co-founders of the online website creation application, moonfruit.com), and Warren Stephens. The purchase represented a positive changing force for the company and a decision was made to maintain the original philosophy of being an ethical alternative in the industry. Already, plans were made for steering Gandi.net towards [[Cloud Computing|cloud hosting]] services and other domain name services.

Gandi.net is currently one of Europe's leading registrars,<ref>http://www.webhosting.info/registrars/top-registrars/global/</ref> providing over a million domains to customers throughout 192 countries.

Gandi.net is currently one of Europe's leading registrars,<ref>http://www.webhosting.info/registrars/top-registrars/global/</ref> providing over a million domains to customers throughout 192 countries.

In 2008, Gandi launched its [[Xen]]-based [[Virtual_private_server|VPS]] [[cloud hosting]] service, based on a system of "shares" and scalable resources that can be adjusted in real time.<ref>http://en.gandi.net/hosting/vps/livescaling#nav</ref>

In 2008, Gandi launched its [[Xen]]-based [[VPS]] [[cloud hosting]] service, based on a system of "shares" and scalable resources that can be adjusted in real time.<ref>http://en.gandi.net/hosting/vps/livescaling#nav</ref>

2010 marked the creation of its subsidiary company in the United States, Gandi US Inc., along with opening of a data center in downtown [[Baltimore, Maryland|Baltimore]], and business offices in [[Hunt Valley, Maryland]], bringing Gandi closer to its American customers, both in terms of the physical location of servers, though also for customer support, which until then had been exclusively operated out of Paris, France at [[Place de la Nation]].

In 2010 it created a subsidiary company in the United States, Gandi US Inc., along with opening of a data center in downtown Baltimore, and business offices in Hunt Valley, Maryland, bringing Gandi closer to its American customers, both in terms of the physical location of servers, though also for customer support, which until then had been exclusively operated out of Paris, France at [[Place de la Nation]].

== Customer support ==

== Customer support ==

Gandi has chosen to base its development on the satisfaction of its customers, not on advertising to those that are not customers.<ref>http://www.gandibar.net/post/2010/09/07/Customer-Support-at-Gandi%3A-Evolution-and-Future</ref> Gandi does not have any marketing department or advertising team. Since all publicity is made by word-of-mouth, Gandi necessarily places strategic importance on the quality of support. Even in cases regarding complaints against domains, Gandi treats each case on an individual basis.<ref>http://news.cnet.com/Survey-Are-domain-registrars-free-speech-friendly/2100-1025_3-6155614.html</ref>

Gandi's strategy is based on word of mouth organic growth, vs. advertising <ref>http://www.gandibar.net/post/2010/09/07/Customer-Support-at-Gandi%3A-Evolution-and-Future</ref>. Customer support is currently provided in three languages (English, Spanish, and French).

 

Customer support is currently provided in three languages (English, Spanish, and French).

== Gandi supports ==

== Gandi supports ==

A strong supporter and advocate of [[open-source]] software and rights,<ref>http://open.gandi.net/</ref> since September 2010 Gandi supports [[Creative Commons]], providing them with free domain registrations and renewals, as well as VPS services.<ref>http://labs.creativecommons.org/2010/09/13/gandi-net-supports-cc/</ref>

A strong supporter and advocate of [[Open Source|open source]] software and rights,<ref>http://open.gandi.net/</ref> since September 2010 Gandi supports [[Creative Commons]], providing them with free domain registrations and renewals, as well as VPS services.<ref>http://labs.creativecommons.org/2010/09/13/gandi-net-supports-cc/</ref>

Other projects that Gandi supports:

Other projects that Gandi supports:

{{Reflist}}

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[[Category:Domain registrars]]

[[Category:Registrar]]

[[Category:Information technology companies of France]]

[[Category:Company]]

 

 

 

[[Category: Review for NPOV]]