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'''Krista Papac''' is [[ICANN]]'s [[Complaints Officer]]. The position was created in March 2017, and Papac is the first officer to hold the position. Previously, she was [[ICANN]]'s gTLD Registry Services Director since June 2013. She is the former General Manager of Policy & Industry Affairs and CSO [[ARI Registry Services]].<ref>[http://www.circleid.com/posts/20100913_ausregistry_international_krista_papac_as_chief_strategy_officer/ circleid.com]</ref>Krista is a member of the [[IGF]].<ref>[http://www.igf-usa.us/profile/KristaPapac IGF-USA]</ref>
'''Krista Papac''' is [[ICANN Complaints Officer]]. The position was created in March 2017, and Papac is the first officer to hold the position. Previously, she was [[ICANN]]'s gTLD Registry Services Director since June 2013. She is the former General Manager of Policy & Industry Affairs and CSO [[ARI Registry Services]].<ref>[http://www.circleid.com/posts/20100913_ausregistry_international_krista_papac_as_chief_strategy_officer/ circleid.com]</ref>Krista is a member of the [[IGF]].<ref>[http://www.igf-usa.us/profile/KristaPapac IGF-USA]</ref>
In a letter dated December 8th 2011, Krista Papac, along with twenty-seven other domain name industry representatives, wrote to Sen. Jay Rockefeller and Sen. Kay Bailey Hutchison to support [[ICANN]]'s new gTLD program, in response to the [[ICANN#New_gTLD_Senate_and_House_of_Representatives_Hearings|Senate Hearings]] taking place on the same day. They supported ICANN's argument that the program would be innovative and economically beneficial, and noted that the program took a diverse group of international stakeholders years to develop.<ref>[http://domainincite.com/new-gtld-industry-pleads-with-senators/ New gTLD industry pleads with senators, domainincite.com]</ref> The letter can be found [http://domainincite.com/docs/Senate-Letter-ICANN-Expansion-of-Top-Level-Domains-08.DEC.2011.pdf here].
In a letter dated December 8th 2011, Krista Papac, along with twenty-seven other domain name industry representatives, wrote to Sen. Jay Rockefeller and Sen. Kay Bailey Hutchison to support [[ICANN]]'s new gTLD program, in response to the [[ICANN#New_gTLD_Senate_and_House_of_Representatives_Hearings|Senate Hearings]] taking place on the same day. They supported ICANN's argument that the program would be innovative and economically beneficial, and noted that the program took a diverse group of international stakeholders years to develop.<ref>[http://domainincite.com/new-gtld-industry-pleads-with-senators/ New gTLD industry pleads with senators, domainincite.com]</ref> The letter can be found [http://domainincite.com/docs/Senate-Letter-ICANN-Expansion-of-Top-Level-Domains-08.DEC.2011.pdf here].