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When assuming the position of Ombudsman, Mr. LaHatte said that he hoped to help work on effective cross-cultural communication within ICANN, and was also noted that he was preparing for disputes related to the new gTLD program.<ref>[http://www.domainnews.com/en/new-icann-ombudsman-promises-voice-for-developing-countries.html New ICANN Ombudsman Promises Voice for Developing Countries, DomainNews.com]</ref>
 
When assuming the position of Ombudsman, Mr. LaHatte said that he hoped to help work on effective cross-cultural communication within ICANN, and was also noted that he was preparing for disputes related to the new gTLD program.<ref>[http://www.domainnews.com/en/new-icann-ombudsman-promises-voice-for-developing-countries.html New ICANN Ombudsman Promises Voice for Developing Countries, DomainNews.com]</ref>
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Chris LaHatte was dealing with twice as many complaints as his predecessor as of January, 2012, though many of these are issues that he must refer elsewhere as they fall outside his own jurisdiction.<ref>[http://domainincite.com/ombudsman-dealing-with-new-gtlds-complaint/ Ombudsman Dealing With new gTLDs Complaint, DomainIncite.com]</ref>
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Chris LaHatte was dealing with twice as many complaints as his predecessor as of January 2012, though many of these are issues that he must refer elsewhere as they fall outside his own jurisdiction.<ref>[http://domainincite.com/ombudsman-dealing-with-new-gtlds-complaint/ Ombudsman Dealing With new gTLDs Complaint, DomainIncite.com]</ref>
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In December 2012, he called for community feedback related to investigations into closed-door discussions about [[Trademark Clearinghouse]].<ref>[http://domainincite.com/11294-ombudsman-probing-secretive-trademark-clearinghouse-meetings http://domainincite.com/11294-ombudsman-probing-secretive-trademark-clearinghouse-meetings], DomainIncite.com. Published 12 December 2012.</ref>
    
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