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After an RFP process, [[Phil Khoury]] was engaged as facilitator in June 2018.<ref>[https://www.icann.org/en/system/files/correspondence/gurnick-to-soac-chairs-05jun18-en.pdf ICANN.org - OEC letter to SOAC Chairs], June 5, 2018</ref> The review's relaunch was was announced shortly thereafter on June 7, 2018.<ref>[https://www.icann.org/en/announcements/details/second-security-stability-and-resiliency-of-the-dns-review-ssr2-restarts-7-6-2018-en ICANN.org - SSR2 Restarts], June 7, 2018</ref> The culminatoin of Khoury's involvement came in August 2018, when the review team (with five additional appointed members) met in Washington DC and worked on drafting a new Terms of Reference.<ref>[https://www.icann.org/en/blogs/details/ssr2-review-team-re-starts-on-boards-new-members-updates-terms-of-reference-5-9-2018-en ICANN.org - SSR2 Review Team Restarts]</ref> The agenda and notes from the DC meeting indicate that this was the facilitated resolution of outstanding issues and concerns that the SOAC Chairs had requested.<ref>[https://community.icann.org/pages/viewpage.action?pageId=71603683 SSR2 Workspace - August 2018 Meeting Archive]</ref> Records of Khoury's work with the review team are available largely through the SSR2 listserv archive from his appointment in June 2018 to his sharing of his draft report following the DC meeting.<ref>[https://mm.icann.org/pipermail/ssr2-review/attachments/20180910/ca98b3e3/2018_0910ReportreSSR2toSOACChairs.pdf Draft Facilitator Report to SOAC Chairs - SSR2], September 10, 2018</ref>
 
After an RFP process, [[Phil Khoury]] was engaged as facilitator in June 2018.<ref>[https://www.icann.org/en/system/files/correspondence/gurnick-to-soac-chairs-05jun18-en.pdf ICANN.org - OEC letter to SOAC Chairs], June 5, 2018</ref> The review's relaunch was was announced shortly thereafter on June 7, 2018.<ref>[https://www.icann.org/en/announcements/details/second-security-stability-and-resiliency-of-the-dns-review-ssr2-restarts-7-6-2018-en ICANN.org - SSR2 Restarts], June 7, 2018</ref> The culminatoin of Khoury's involvement came in August 2018, when the review team (with five additional appointed members) met in Washington DC and worked on drafting a new Terms of Reference.<ref>[https://www.icann.org/en/blogs/details/ssr2-review-team-re-starts-on-boards-new-members-updates-terms-of-reference-5-9-2018-en ICANN.org - SSR2 Review Team Restarts]</ref> The agenda and notes from the DC meeting indicate that this was the facilitated resolution of outstanding issues and concerns that the SOAC Chairs had requested.<ref>[https://community.icann.org/pages/viewpage.action?pageId=71603683 SSR2 Workspace - August 2018 Meeting Archive]</ref> Records of Khoury's work with the review team are available largely through the SSR2 listserv archive from his appointment in June 2018 to his sharing of his draft report following the DC meeting.<ref>[https://mm.icann.org/pipermail/ssr2-review/attachments/20180910/ca98b3e3/2018_0910ReportreSSR2toSOACChairs.pdf Draft Facilitator Report to SOAC Chairs - SSR2], September 10, 2018</ref>
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The team presented a new Terms of Reference to the Board in September 2018.<ref>[https://community.icann.org/download/attachments/66061139/SSR2-Terms%20of%20Reference-Final%202018-Sep-1%5B2%5D.docx SSR2 Terms of Reference], September 4, 2018</ref>
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The team presented a new Terms of Reference to the Board in September 2018.<ref>[https://community.icann.org/download/attachments/66061139/SSR2-Terms%20of%20Reference-Final%202018-Sep-1%5B2%5D.docx SSR2 Terms of Reference], September 4, 2018</ref> The team followed up with a work plan in November 2018.<ref>[https://mm.icann.org/pipermail/ssr2-review/2018-November/001344.html SSR2 Listserv Archive - SSR2 Team Work Plan], November 14, 2018</ref> The team subsequently updated the board in February 2019 on its status subsequent to another multi-day, face to face meeting in Los Angeles.<ref>[https://mm.icann.org/pipermail/ssr2-review/2019-February/001475.html SSR2 Listserv Archive - Update from the Review Team], February 13, 2019</ref> The board acknowledged receipt of the ToR, work plan, and update report at the end of February.<ref>[https://mm.icann.org/pipermail/ssr2-review/2019-February/001507.html SSR2 Listserv Archive - Message from Board to SSR2], February 28, 2019</ref>
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==Mid-2019 Setbacks==
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At [[ICANN 64]] in Kobe, the review team requested technical writing support from the ICANN board and organization.<ref name="juneletter">[https://community.icann.org/download/attachments/60489949/Letter_to_Board_CEO_SO_AC-20190626.pdf Letter to Board, CEO, and SOAC Chairs], June 26, 2019</ref> ICANN org conducted a search for a technical writer to be assigned to the review team. A writer was hired in May 2019; however, after two weeks, the writer was dismissed by ICANN org.<ref name="juneletter" /> The review team expressed displeasure about this development (and others) in a letter to the board, CEO, and SOAC chairs:
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<blockquote>Unfortunately, the SSR2 Team has a history of being under-supported and obstructed: our work was initially delayed  by a lack of documentation regarding the incomplete implementation of the 2012 SSR1 recommendations; we were “paused” for about a year by the Board without prior communication with the Team; we saw considerable delays when asking questions to staff, and received multiple insufficient responses; and we have had professional writing and research support for only 15 days. In  addition, the Board’s subsequent handling of the [[First Competition, Consumer Trust, and Consumer Choice Review|CCT Review Team recommendations]]* further confused and deflated the enthusiasm of our Team.<ref name="juneletter" /></blockquote>
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''*The board approved action on only six of thirty-seven recommendations, placing seventeen of the recommendations on hold pending further research into feasibility, cost, and other unknowns.''
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The letter reported that the team's work had been substantially set back by the loss of technical writing support. The letter concluded "In addition to raising serious concerns about the accountability, transparency and independence of community reviews  required by the ICANN bylaws, these unilateral and in transparent [sic] actions are extremely demoralizing to many Review Team members."<ref name="juneletter" />
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In October 2019, the review team requested an additional $250,000 to complete the work of the review. The request cited the technical writing issue as well as other delays.<ref>[https://mm.icann.org/pipermail/ssr2-review/2019-October/001891.html SSR2 Listserv Archive - Message to Board, CEO], October 9, 2019]</ref> The Board approved the additional funding in November 2019.<ref>[https://www.icann.org/resources/board-material/resolutions-2019-11-07-en#1.j Resolution of the Board], November 7, 2019</ref>
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==Draft and Final Report==
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The team published its draft report for public comment in January 2020.<ref name="dashboard" /> The report contained 31 recommendations, with many recommendations including multiple action items to fully implement each recommendation.<ref name="draftrep">[https://www.icann.org/en/system/files/files/ssr2-review-24jan20-en.pdf SSR2 Draft Report], January 24, 2020</ref> Public comment on the
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==References==
 
==References==
 
{{reflist}}
 
{{reflist}}
 
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