| '''[[:Category:ICANN Organization|ICANN Organization]]''' refers to the [[:Category: ICANN Staff|staff]] charged with helping the [[ICANN Community]] ([[SO]]s, [[AC]]s, and the Internet community at large) develop, implement, and monitor ICANN policies and advice toward ensuring the [[SSR]] of the [[DNS]] and the performance of the [[IANA]] functions. ICANN’s main expense is personnel costs, covering the salaries and work-related expenses of 388 employees during FY20 and representing 57 percent of cash expenses (US$76 million).<ref>[https://www.icann.org/en/system/files/files/annual-report-2020-en.pdf ICANN Annual Report 2020, pg. 32]</ref> ICANN Staffers include [[ICANN Officers]] and the [[ICANN CEO]]. Together they ensure that policies and advice are developed by the Supporting Organizations and Advisory Committees and approved and implemented by the [[ICANN Board]] in accordance with the [[ICANN Bylaws]] and ICANN's commitment to the [[Multistakeholder Model]]. Examples of ICANN functions carried out by staff include the Office of [[Contractual Compliance]], which gathers information from and enforces the contractual compliance of registries and registrars through complaint-driven informal and formal resolution processes, ICANN-initiated monitoring, or random auditing; the [[OCTO]], which improves knowledge sharing about the technical operation of the Internet's system of unique identifiers; and the office of the [[Ombudsman]], which provides informal dispute resolution for members of the ICANN community who wish to lodge complaints about ICANN staff, board, or supporting organizations/advisory committees. | | '''[[:Category:ICANN Organization|ICANN Organization]]''' refers to the [[:Category: ICANN Staff|staff]] charged with helping the [[ICANN Community]] ([[SO]]s, [[AC]]s, and the Internet community at large) develop, implement, and monitor ICANN policies and advice toward ensuring the [[SSR]] of the [[DNS]] and the performance of the [[IANA]] functions. ICANN’s main expense is personnel costs, covering the salaries and work-related expenses of 388 employees during FY20 and representing 57 percent of cash expenses (US$76 million).<ref>[https://www.icann.org/en/system/files/files/annual-report-2020-en.pdf ICANN Annual Report 2020, pg. 32]</ref> ICANN Staffers include [[ICANN Officers]] and the [[ICANN CEO]]. Together they ensure that policies and advice are developed by the Supporting Organizations and Advisory Committees and approved and implemented by the [[ICANN Board]] in accordance with the [[ICANN Bylaws]] and ICANN's commitment to the [[Multistakeholder Model]]. Examples of ICANN functions carried out by staff include the Office of [[Contractual Compliance]], which gathers information from and enforces the contractual compliance of registries and registrars through complaint-driven informal and formal resolution processes, ICANN-initiated monitoring, or random auditing; the [[OCTO]], which improves knowledge sharing about the technical operation of the Internet's system of unique identifiers; and the office of the [[Ombudsman]], which provides informal dispute resolution for members of the ICANN community who wish to lodge complaints about ICANN staff, board, or supporting organizations/advisory committees. |
| + | * Planned and/or implemented several recommendations from the [[First Competition, Consumer Trust, and Consumer Choice Review]], the [[Second Registration Directory Service Review]]; the [[Third Accountability and Transparency Review]]; the [[Cross Community Working Group on Enhancing ICANN Accountability#Work Stream 2|Work Stream 2 (WS2)]], and the [[Evolution of the Multistakeholder Model]] initiative |