Changes

The '''Complaints Office''' provides a centralized location to submit complaints about the [[ICANN Organization]]. It receives complaints, researches them; collects, reviews, and analyzes facts; and resolves issues as openly as possible. The Complaints office is meant to enhance ICANN's effectiveness and increase its [[transparency]]. The office aggregates data from complaints to identify and address operational trends. The Complaints Office handles complaints that do not fall under the purview of [[Contractual Compliance]], [[Reconsideration]], or the [[Ombudsman]]. The ICANN Complaints Officer is [[Krista Papac]], who can be reached at complaints[@]icann.org.<ref>[https://www.icann.org/news/blog/complaints-office-update-objectives-next-steps ICANN Complaints Officer]. Retrieved 01 May 2017.</ref>

The '''Complaints Office''' provides a centralized location to submit complaints about the [[ICANN Organization]]. It receives [https://www.icann.org/complaints-report complaints], researches them; collects, reviews, and analyzes facts; and resolves issues as openly as possible. The Complaints office is meant to enhance ICANN's effectiveness and increase its [[transparency]]. The office aggregates data from complaints to identify and address operational trends. The Complaints Office handles complaints that do not fall under the purview of [[Contractual Compliance]], [[Reconsideration]], or the [[Ombudsman]]. The ICANN Complaints Officer is [[Krista Papac]], who can be reached at complaints[@]icann.org.<ref>[https://www.icann.org/news/blog/complaints-office-update-objectives-next-steps ICANN Complaints Officer]. Retrieved 01 May 2017.</ref>

==History==

==History==