Though their site is automated they still encourage their customers to personally reach out with them with any questions or concerns; and they individually respond to every email. Customer service is handled by representatives that are managed by our software engineers, so technical questions are not misunderstood or difficult to handle.<ref>User Contribution</ref> | Though their site is automated they still encourage their customers to personally reach out with them with any questions or concerns; and they individually respond to every email. Customer service is handled by representatives that are managed by our software engineers, so technical questions are not misunderstood or difficult to handle.<ref>User Contribution</ref> |