'''Stephen Spencer''' is the Director of Customer Care at [[Afilias]]. He oversees all [[TLD][ support and service and account management for over 10 million registered domains, plus their new [[gTLD]]s.<ref>[[ICANN 45]] Interview</ref>
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'''Stephen Spencer''' is the Director of Customer Care at [[Afilias]] and has held that position since January 2009. He oversees all [[TLD][ support and service and account management for over 10 million registered domains, plus their new [[gTLD]]s.<ref>[[ICANN 45]] Interview. ICANNWiki. Retriever 2012 October 25.</ref>