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Contractual Compliance
A major push by Mr. Chehadé was to improve contractual compliance at ICANN. He stressed in his introductory speech that his prior experience at IBM taught him the importance of writing and following through clearly on contracts. On his first day as CEO he promoted Maguy Serad, Senior Director of Contractual Compliance, to Vice President of Contractual Compliance, with her department reporting directly to the CEO.[1]
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