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'''Krista Papac''' is [[ICANN]]'s [[Complaints Officer]]. The position was created in March 2017, and Papac is the first officer to hold the position. Previously, she was [[ICANN]]'s gTLD Registry Services Director since June 2013. She is the former General Manager of Policy & Industry Affairs and CSO [[ARI Registry Services]].<ref>[http://www.circleid.com/posts/20100913_ausregistry_international_krista_papac_as_chief_strategy_officer/ circleid.com]</ref>Krista is a member of the [[IGF]].<ref>[http://www.igf-usa.us/profile/KristaPapac IGF-USA]</ref>
'''Krista Papac''' is currently [[ICANN Complaints Officer|ICANN's Complaints Officer]]. The position was created in March 2017, and Papac is the first officer to hold the position.<ref name="icann">[https://www.icann.org/profiles/289 ICANN.org - Krista Papac]</ref> Previously, she was [[ICANN]]'s [[gTLD]] [[WHOIS|Registry Services]] Director.<ref name="icann" />


In a letter dated December 8th 2011, Krista Papac, along with twenty-seven other domain name industry representatives, wrote to Sen. Jay Rockefeller and Sen. Kay Bailey Hutchison to support [[ICANN]]'s new gTLD program, in response to the [[ICANN#New_gTLD_Senate_and_House_of_Representatives_Hearings|Senate Hearings]] taking place on the same day. They supported ICANN's argument that the program would be innovative and economically beneficial, and noted that the program took a diverse group of international stakeholders years to develop.<ref>[http://domainincite.com/new-gtld-industry-pleads-with-senators/ New gTLD industry pleads with senators, domainincite.com]</ref> The  letter can be found [http://domainincite.com/docs/Senate-Letter-ICANN-Expansion-of-Top-Level-Domains-08.DEC.2011.pdf here].
== ICANN Involvement ==
Papac has participated in ICANN activities and has been a part of a number of ICANN policy-making groups. In a letter dated December 8, 2011, Krista Papac, along with twenty-seven other domain name industry representatives, wrote to Sen. Jay Rockefeller and Sen. Kay Bailey Hutchison to support [[ICANN]]'s [[New gTLD Program]], in response to the [[ICANN#New_gTLD_Senate_and_House_of_Representatives_Hearings|Senate Hearings]] taking place on the same day.<ref>[http://domainincite.com/docs/Senate-Letter-ICANN-Expansion-of-Top-Level-Domains-08.DEC.2011.pdf - Letter to Senators Rockefeller & Hutchison (PDF)]</ref> They supported ICANN's argument that the program would be innovative and economically beneficial and noted that the program took a diverse group of international stakeholders years to develop.<ref>[http://domainincite.com/new-gtld-industry-pleads-with-senators/ New gTLD industry pleads with senators, domainincite.com]</ref>  


== Career History ==
== Career History ==
Krista has a background in the international domain name industry.<ref>[http://blog.jothan.com/icann/ausregistry-international-appoints-krista-papac-as-chief-strategy-officer/ blog.jothan.com]</ref>
Papac is the former General Manager of Policy & Industry Affairs and Chief Strategy Officer at [[ARI Registry Services]].<ref>[http://www.circleid.com/posts/20100913_ausregistry_international_krista_papac_as_chief_strategy_officer/ CircleID - AusRegistry International appoints Krista Papac as CSO]</ref> She has a background in the international domain name industry.<ref name="icann" /> She has been active in the [[INTA|International Trademark Association]] since 2001. She represented [[ARI Registry Services]], along with its CEO [[Adrian Kinderis]], at the 2010 [[Domain Fest]] and [[.nxt|.nxt Conferences]].


She has been active in the [[INTA|International Trademark Association]] since 2001. Since 2007, she has participated in ICANN activities and has been a part of  a number of ICANN policy-making groups. She represented [[ARI Registry Services]], along with its CEO [[Adrian Kinderis]], at the 2010 [[Domain Fest]] and [[.nxt|.nxt Conferences]].<ref>[http://www.ausregistry.com/news-dotNXTnDomainfest.php AusRegistry]</ref>
Prior to joining ARI Registry Services in 2010, Ms. Papac was the Business Development and Sales Manager at [[Iron Mountain]].<ref>[http://www.linkedin.com/in/kristapapac LinkedIn - Krista Papac]</ref>


Prior to joining ARI Registry Services in 2010, Ms. Papac was the Business Development and Sales Manager at [[Iron Mountain]]. For 1 year, she worked as a Senior Sales Executive at Xerox, where she managed a team of eight entry-level sales representatives in prospect development, sales calls, proposal and bid preparation, and delivery of ‘C’ level presentations.
== Education ==
Ms. Papac has a Bachelor of Science in Business and Information Systems from the University of Phoenix and a Masters in Business Administration from the University of Southern California.<ref name="icann" />


For less than a year in 2005, she worked at [[MarkMonitor]] as a Regional Sales Manager. Working as a Senior Sales Executive at [[Verisign]] was one of her first jobs.<ref>[http://www.linkedin.com/in/kristapapac linkedin.com]</ref>
== Interview with Ms. Papac on her role as Complaints Officer ==
 
{{#ev:youtube|GJnvDmBJoVQ|400}}
== Education ==
Ms. Papac has a Bachelor of Science in Business and Information Systems from the University of Phoenix and a Masters in Business Administration from the University of Southern California.<ref>[http://ausregistry.mobi/people.php?imz_s=b393130078eed35e9f338422757d8403 ausregistry.mobi]</ref>


== References ==
== References ==
{{reflist}}
{{reflist}}


[[Category:People]]
[[Category: ICANN Staff]]
[[Category: ICANN Staff]]

Latest revision as of 14:18, 28 May 2021

Country: USA
LinkedIn:    Krista Papac
Twitter:    @KristaPapac
Currently ICANN Staff



Featured in the ICANN 49 - Singapore playing card deck



Formerly a member
of ICANN's NomCom

Krista Papac is currently ICANN's Complaints Officer. The position was created in March 2017, and Papac is the first officer to hold the position.[1] Previously, she was ICANN's gTLD Registry Services Director.[1]

ICANN Involvement

Papac has participated in ICANN activities and has been a part of a number of ICANN policy-making groups. In a letter dated December 8, 2011, Krista Papac, along with twenty-seven other domain name industry representatives, wrote to Sen. Jay Rockefeller and Sen. Kay Bailey Hutchison to support ICANN's New gTLD Program, in response to the Senate Hearings taking place on the same day.[2] They supported ICANN's argument that the program would be innovative and economically beneficial and noted that the program took a diverse group of international stakeholders years to develop.[3]

Career History

Papac is the former General Manager of Policy & Industry Affairs and Chief Strategy Officer at ARI Registry Services.[4] She has a background in the international domain name industry.[1] She has been active in the International Trademark Association since 2001. She represented ARI Registry Services, along with its CEO Adrian Kinderis, at the 2010 Domain Fest and .nxt Conferences.

Prior to joining ARI Registry Services in 2010, Ms. Papac was the Business Development and Sales Manager at Iron Mountain.[5]

Education

Ms. Papac has a Bachelor of Science in Business and Information Systems from the University of Phoenix and a Masters in Business Administration from the University of Southern California.[1]

Interview with Ms. Papac on her role as Complaints Officer

References