Engineering & Information Technology: Difference between revisions

Latest revision as of 16:27, 16 October 2024

ICANN's Engineering & Information Technology (E&IT) department is the foundational "service provider" for ICANN. The E&IT team uses an integrative, collaborative process to gather demands for systems and prioritize work. Twice a year, senior leaders in ICANN org evaluate their respective function's current and future E&IT-related project demands. Projects include optimizing computer, network, and storage infrastructure, custom-coding fit-for-purpose software systems, and optimizing the infrastructure for such systems.^[1]

Frozen Delivery Pipeline Process[edit | edit source]

The list of IT demands is managed via the following process. Feedback is gathered from each team, project proposals are aligned with ICANN's strategies, and cross-functional dependencies and impacts and community input are considered to prioritize requests. This process leads to a priority list of E&IT demands for each function within ICANN org. The projects are considered in light of community-reviewed and ICANN Board-approved budgets and the E&IT department’s capacity for each upcoming semester (January-June or July-December). The resulting list is called the “Frozen Delivery Pipeline,” which is then reviewed and approved by ICANN Senior Vice Presidents and the ICANN CEO.

E&IT Workstreams[edit | edit source]

The E&IT department has seven workstreams:

Community Engagement: supporting Engagement with the ICANN community.
Community Collaboration: working on tools and websites used by ICANN org, SOs, and ACs, such as the Information Transparency Initiative (ITI).
Contracted Parties: supporting transactional work with registries and registrars
Technical Services: the systems used by ICANN org and/or community to ensure contracted parties meet contractual obligations, such as Service Level Agreement Monitoring (SLAM), Zone File Access, and CZDS
IANA Services: systems for performing the IANA functions, including root zone management.
Staff Services: for the ICANN org, including Enterprise Resource Planning (ERP) functions for HR and Finance, Intranet, email, and phone systems
IT Infrastructure: systems and services such as Zoom, data centers, cloud, information security, and ICANN Managed Root Servers (IMRS).

E&IT Roles[edit | edit source]

SVP, Engineering and Chief Information Officer (CIO): Andre Abed
Lead Infrastructure Engineer - DNS
Sr. Lead Infrastructure Engineer - DNS
Sr. Infrastructure Engineer - Network
Infrastructure Architect
Sr. Lead Infrastructure Engineer – Architecture
Senior Infrastructure Engineer 2
Infrastructure Engineer
Technical Engagement Specialist
VP, Technical Engagement
Technical Engagement Manager
Regional Technical Engagement Manager
Technical Services Director
Director, Technical Services
Senior Director, GDS Technical Services
Technical Services Senior Manager* Technical Services Senior Manager
Sr Technical Lead- Software Engineering
Technical Lead, Software Engineering
Principal Software Architect
Sr. Software Engineer 1
VP, Software Engineering
Staff Software Engineer, QA Automation
Staff Software Engineer - Platforms
Software Engineer 2 - Salesforce
Software Engineer 1, Platform
Sr. Software Engineer 1, QA
Sr. Lead Software Engineer, QA
Software Engineer 2
Technical Lead, Software Engineering
Salesforce Engineer 2- Salesforce
Manager, Salesforce Solutions
Senior Developer - Python
Senior Localization Program Manager
Senior Java Developer
VP, Engineering - Stakeholder Community Solutions Delivery
IT Business Analytics and Intranet Services Senior Manager
Protocol Parameters Sr. Manager
Director, IROS Operations
Senior Director, Cloud/DC and MTS Operations
IT PMO Associate Project Manager
Senior Cryptographic Key Manager
Cryptographic Key Manager

References[edit | edit source]

↑ A peek into ICANN Org's Engineering "Factory," ICANN Blogs

[1] A peek into ICANN Org's Engineering "Factory," ICANN Blogs

[1]

@@ Line 1: / Line 1: @@
+ICANN's '''Engineering & Information Technology''' ('''E&IT''') department is the foundational "service provider" for ICANN. The E&IT team uses an integrative, collaborative process to gather demands for systems and prioritize work. Twice a year, senior leaders in ICANN org evaluate their respective function's current and future E&IT-related project demands. Projects include optimizing computer, network, and storage infrastructure, custom-coding fit-for-purpose software systems, and optimizing the infrastructure for such systems.<ref>[https://www.icann.org/en/blogs/details/a-peek-into-the-icann-org-engineering-factory-and-an-update-on-czds-5-11-2020-en A peek into ICANN Org's Engineering "Factory," ICANN Blogs]</ref>
+==Frozen Delivery Pipeline Process==
+The list of IT demands is managed via the following process. Feedback is gathered from each team, project proposals are aligned with ICANN's strategies, and cross-functional dependencies and impacts and community input are considered to prioritize requests. This process leads to a priority list of E&IT demands for each function within ICANN org. The projects are considered in light of community-reviewed and ICANN Board-approved budgets and the E&IT department’s capacity for each upcoming semester (January-June or July-December). The resulting list is called the “Frozen Delivery Pipeline,” which is then reviewed and approved by ICANN Senior Vice Presidents and the ICANN CEO.
+==E&IT Workstreams==
+The E&IT department has seven workstreams:
+# Community Engagement: supporting [[Engagement]] with the ICANN community.
+# Community Collaboration: working on tools and websites used by ICANN org, [[SO]]s, and [[AC]]s, such as the [[Information Transparency Initiative]] (ITI).
+# Contracted Parties: supporting transactional work with [[registries]] and [[registrars]]
+# Technical Services: the systems used by ICANN org and/or community to ensure contracted parties meet contractual obligations, such as [[Service Level Agreement Monitoring]] (SLAM), Zone File Access, and [[CZDS]]
+# IANA Services: systems for performing the IANA functions, including root zone management.
+# [[:Category:ICANN Staff|Staff]] Services: for the ICANN org, including Enterprise Resource Planning (ERP) functions for [[HR]] and [[Finance]], Intranet, email, and phone systems
+# IT Infrastructure: systems and services such as Zoom, data centers, cloud, information security, and ICANN Managed Root Servers ([[IMRS]]).
+==E&IT Roles==
+* SVP, Engineering and Chief Information Officer (CIO): Andre Abed
 * Lead Infrastructure Engineer - DNS
 * Sr. Lead Infrastructure Engineer - DNS
@@ Line 5: / Line 22: @@
 * Sr. Lead Infrastructure Engineer – Architecture
 * Senior Infrastructure Engineer 2
-* Infrastructure Engineer
+* Infrastructure Engineer<br/>
 * Technical Engagement Specialist
 * VP, Technical Engagement
 * Technical Engagement Manager
-* Regional Technical Engagement Manager
+* Regional Technical Engagement Manager<br/>
 * Technical Services Director
 * Director, Technical Services
 * Senior Director, GDS Technical Services
-* Technical Services Senior Manager* Technical Services Senior Manager
+* Technical Services Senior Manager* Technical Services Senior Manager<br/>
 * Sr Technical Lead- Software Engineering
 * Technical Lead, Software Engineering
@@ Line 29: / Line 43: @@
 * Sr. Lead Software Engineer, QA
 * Software Engineer 2
-* Technical Lead, Software Engineering
+* Technical Lead, Software Engineering<br/>
-* SVP, Engineering and Chief Information Officer (CIO)
-* SVP and Chief Technology Officer (CTO)
 * Salesforce Engineer 2- Salesforce
 * Manager, Salesforce Solutions
@@ Line 47: / Line 57: @@
 * Senior Cryptographic Key Manager
 * Cryptographic Key Manager
+==References==
+[[Category:ICANN Organization]]