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The Continuous Improvement Program (CIP) is a proposed transformation organizational review by the Third Accountability and Transparency Review (ATRT3) Recommendation 3.6. [[ICANN]] is tasked with collaborating with each [[Supporting Organizations|Supporting Organization]] (SO), [[Advisory Committee]] (AC), their stakeholder groups, and the [[Nominating Committee]] (NomCom) to establish this program.
The '''Continuous Improvement Program''' (CIP) is a proposed transformation organizational review by the Third Accountability and Transparency Review ([[ATRT3]]) Recommendation 3.6. [[ICANN]] is tasked with collaborating with each [[Supporting Organizations|Supporting Organization]] (SO), [[Advisory Committee]] (AC), their stakeholder groups, and the [[Nominating Committee]] (NomCom) to establish this program.


==== Objectives ====
==== Objectives ====
* Develop an annual satisfaction survey and a regular assessment.
* Develop an annual satisfaction survey and a regular assessment.
* Publish summaries of continuous improvement at least every three years.
* Publish summaries of continuous improvement at least every three years.


==== Development Phases ====
==== Development Phases ====
* '''CIP Framework Development:''' Estimated to take 12 months, concluding by December 2024.
* '''CIP Framework Development:''' Estimated to take 12 months, concluding by December 2024.
* '''CIP Assessment Period 1:''' Expected to begin in 2024 and end in 2027.
* '''CIP Assessment Period 1:''' Expected to begin in 2024 and end in 2027.
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==== Purpose ====
==== Purpose ====
* Serve as a forum to exchange best practices, lessons learned, and share progress on continuous improvement activities.
* Serve as a forum to exchange best practices, lessons learned, and share progress on continuous improvement activities.
* Collaborate on community-wide implementation of ATRT3 Recommendation 3.6.
* Collaborate on community-wide implementation of ATRT3 Recommendation 3.6.


==== Responsibilities ====
==== Responsibilities ====
* Develop a shared understanding of Continuous Improvement.
* Develop a shared understanding of Continuous Improvement.
* Identify existing continuous improvement activities.
* Identify existing continuous improvement activities.
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==== Community Involvement ====
==== Community Involvement ====
* Each community group, including NomCom, is requested to appoint a representative to the CIP-CCG.
* Each community group, including NomCom, is requested to appoint a representative to the CIP-CCG.
* Initial meeting planned for December 2023.
* Initial meeting planned for December 2023.


==== Functions ====
==== Functions ====
* Experience-sharing and information forum, not a decision-making body.
* Experience-sharing and information forum, not a decision-making body.
* May present joint proposals for discussion by the SOAC Chairs.
* May present joint proposals for discussion by the SOAC Chairs.
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=== CIP-CCG Membership ===
=== CIP-CCG Membership ===
{| class="wikitable"
{| class="wikitable"
|+CIP-CCG Membership
|'''SO/AC Affiliation'''
|'''SO/AC Affiliation'''
|'''Name'''
|'''Name'''
!Membership Level
|'''Membership Level'''
|-
|-
| rowspan="2" |[[At-Large Advisory Committee|At-Large Advisory Committee (ALAC)]]
| rowspan="3" |[[At-Large Advisory Committee|At-Large Advisory Committee (ALAC)]]
|[[Cheryl Langdon-Orr]]
|Cheryl Langdon-Orr
|Representative
|Representative
|-
|Tommi Karttaavi
|Resignation Notice
|-
|-
|Bukola Oronti
|Bukola Oronti
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|-
|-
|[[Governmental Advisory Committee|Governmental Advisory Committee (GAC)]]
|[[Governmental Advisory Committee|Governmental Advisory Committee (GAC)]]
|[[Tracy Hackshaw]]
|Tracy Hackshaw
|Representative
|Representative
|-
|-
| rowspan="2" |[[Root Server System Advisory Committee|Root Server System Advisory Committee (RSSAC)]]
| rowspan="2" |Root Server System Advisory Committee (RSSAC)
|Naveed Bin Rais
|Naveed Bin Rais
|Representative
|Representative
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|Alternate
|Alternate
|-
|-
| rowspan="2" |[[Generic Names Supporting Organization|Generic Names Supporting Organization (GNSO) Council]]
| rowspan="2" |Generic Names Supporting Organization (GNSO) Council
|Damon Ashcraft
|Damon Ashcraft
|Representative
|Representative
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|Alternate
|Alternate
|-
|-
| rowspan="2" |European Regional At-Large Organization (EURALO
| rowspan="3" |European Regional At-Large Organization (EURALO)
|Sebastien Bachollet
|Sebastien Bachollet
|Representative
|Representative
|-
|Ricardo Holmquist
|Resignation Notice
|-
|-
|Natalia Filina
|Natalia Filina
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|Representative
|Representative
|-
|-
|[[Christelle Vaval]]
|Christelle Vaval
|Alternate
|Alternate
|-
|-
|[[Harold Arcos]]
|Harold Arcos
|Alternate
|Temporary Alternate (June - August 2024)
|-
|-
| rowspan="2" |North American Regional At-Large Organization (NARALO)
| rowspan="2" |North American Regional At-Large Organization (NARALO)
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|Alternate
|Alternate
|-
|-
| rowspan="2" |GNSO Not-for-Profit Operational Concerns Constituency (NPOC)
| rowspan="2" |[[NPOC|GNSO Not-for-Profit Operational Concerns Constituency (NPOC)]]
|Caleb Ogundele
|Caleb Ogundele
|Representative
|Representative
|-
|-
|[[Wisdom Donkor]]
|Wisdom Donkor
|Alternate
|Alternate
|-
|-
|GNSO Business Constituency (BC)
|[[Business Constituency|GNSO Business Constituency (BC)]]
|Nenad Orlic
|Nenad Orlic
|Representative
|Representative
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|Representative
|Representative
|-
|-
|
|[[Registries Stakeholder Group|GNSO gTLD Registries Stakeholder Group (RySG)]]
|
|Chris Disspain
|
|Representative
|-
|-
|
| rowspan="2" |[[Intellectual Property Constituency|GNSO Intellectual Property Constituency (IPC)]]
|
|Lori Schulman
|
|Representative
|-
|-
|
|Marco Martinelli
|
|Alternate
|
|-
|-
|
|[[Security and Stability Advisory Committee|Security and Stability Advisory Committee (SSAC)]]
|
|Jeff Bedser
|
|Representative
|-
|-
|
| rowspan="2" |[[CcNSO|Country Code Names Supporting Organization (ccNSO)]]
|
|Sean Copeland
|
|Representative
|-
|-
|
|Irina Danelia
|
|Alternate
|
|-
|-
|
| rowspan="2" |[[NCUC|GNSO Noncommercial Users Constituency (NCUC)]]
|
|Benjamin Akinmoyeje
|
|Representative
|-
|-
|
|Liubomir Nikiforov
|
|Alternate
|
|-
|-
|
| rowspan="2" |[[Registrar Stakeholder Group|GNSO Registrar Stakeholder Group (RrSG)]]
|
|Owen Smigelski
|
|Representative
|-
|-
|
|[[Tom Barrett]]
|
|Alternate
|
|-
|
|
|
|-
|
|
|
|-
|
|
|
|}
|}


== Implementation and Coordination ==
== Implementation and Coordination ==
The implementation of ATRT3 Recommendation 3.6 requires efforts by individual community groups and collective coordination. ICANN has put together terms of reference detailing the expected roles and responsibilities for the CIP Community Coordination Group. The community's implementation work will necessitate collaboration across different groups to address specific items that require coordinated effort.
The implementation of ATRT3 Recommendation 3.6 requires efforts by individual community groups and collective coordination. ICANN has put together terms of reference detailing the expected roles and responsibilities for the CIP Community Coordination Group. The community's implementation work will necessitate collaboration across different groups to address specific items that require coordinated effort.

Latest revision as of 13:20, 12 June 2024

The Continuous Improvement Program (CIP) is a proposed transformation organizational review by the Third Accountability and Transparency Review (ATRT3) Recommendation 3.6. ICANN is tasked with collaborating with each Supporting Organization (SO), Advisory Committee (AC), their stakeholder groups, and the Nominating Committee (NomCom) to establish this program.

Objectives[edit | edit source]

  • Develop an annual satisfaction survey and a regular assessment.
  • Publish summaries of continuous improvement at least every three years.

Development Phases[edit | edit source]

  • CIP Framework Development: Estimated to take 12 months, concluding by December 2024.
  • CIP Assessment Period 1: Expected to begin in 2024 and end in 2027.
  • CIP Assessment Period 2: Projected to start in 2028 and conclude at the end of 2030.

Holistic Review Implementation[edit | edit source]

In tandem with the CIP, ICANN is working on ATRT3 Recommendation 3.5, which calls for a Holistic Review. Both the CIP and Holistic Review will start as pilot programs, with CIP assessment results informing the Pilot Holistic Review.

CIP Community Coordination Group (CIP-CCG)[edit | edit source]

Purpose[edit | edit source]

  • Serve as a forum to exchange best practices, lessons learned, and share progress on continuous improvement activities.
  • Collaborate on community-wide implementation of ATRT3 Recommendation 3.6.

Responsibilities[edit | edit source]

  • Develop a shared understanding of Continuous Improvement.
  • Identify existing continuous improvement activities.
  • Agree on methodologies for effective continuous improvement programs.
  • Formulate a CIP Framework for implementation.

Community Involvement[edit | edit source]

  • Each community group, including NomCom, is requested to appoint a representative to the CIP-CCG.
  • Initial meeting planned for December 2023.

Functions[edit | edit source]

  • Experience-sharing and information forum, not a decision-making body.
  • May present joint proposals for discussion by the SOAC Chairs.

CIP-CCG Membership[edit | edit source]

SO/AC Affiliation Name Membership Level
At-Large Advisory Committee (ALAC) Cheryl Langdon-Orr Representative
Tommi Karttaavi Resignation Notice
Bukola Oronti Alternate
Governmental Advisory Committee (GAC) Tracy Hackshaw Representative
Root Server System Advisory Committee (RSSAC) Naveed Bin Rais Representative
Erum Welling Alternate
Generic Names Supporting Organization (GNSO) Council Damon Ashcraft Representative
Manju Chen Alternate
Nominating Committee (NomCom) Tijani Ben Jemaa Representative
African Regional At-Large Organization (AFRALO) Bram Fudzulani Representative
Chokri Ben Romdhane Alternate
Asian, Australasian, and Pacific Islands Regional At-Large Organization (APRALO) Amrita Choudhury Representative
Justine Chew Alternate
European Regional At-Large Organization (EURALO) Sebastien Bachollet Representative
Ricardo Holmquist Resignation Notice
Natalia Filina Alternate
Latin American and Caribbean Islands Regional At-Large Organization (LACRALO) Carlos Aguirre Representative
Christelle Vaval Alternate
Harold Arcos Temporary Alternate (June - August 2024)
North American Regional At-Large Organization (NARALO) Alan Greenberg Representative
Bill Jouris Alternate
GNSO Not-for-Profit Operational Concerns Constituency (NPOC) Caleb Ogundele Representative
Wisdom Donkor Alternate
GNSO Business Constituency (BC) Nenad Orlic Representative
GNSO ISPs and Connectivity Providers Constituency (ISPCP) Santanu Acharya Representative
GNSO gTLD Registries Stakeholder Group (RySG) Chris Disspain Representative
GNSO Intellectual Property Constituency (IPC) Lori Schulman Representative
Marco Martinelli Alternate
Security and Stability Advisory Committee (SSAC) Jeff Bedser Representative
Country Code Names Supporting Organization (ccNSO) Sean Copeland Representative
Irina Danelia Alternate
GNSO Noncommercial Users Constituency (NCUC) Benjamin Akinmoyeje Representative
Liubomir Nikiforov Alternate
GNSO Registrar Stakeholder Group (RrSG) Owen Smigelski Representative
Tom Barrett Alternate

Implementation and Coordination[edit | edit source]

The implementation of ATRT3 Recommendation 3.6 requires efforts by individual community groups and collective coordination. ICANN has put together terms of reference detailing the expected roles and responsibilities for the CIP Community Coordination Group. The community's implementation work will necessitate collaboration across different groups to address specific items that require coordinated effort.

Root Server System Advisory Committee. Advises the ICANN community and Board on matters relating to the operation, administration, security, and integrity of the Internet's Root Server System (ICANN Bylaws).

Generic Names Supporting Organization. Develops and recommends to the Board substantive policies relating to generic top-level domains and other responsibilities set forth in the Bylaws (ICANN Bylaws).

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