Multistakeholder Model

A Multistakeholder Model is an organizational framework or structure which adopts the multistakeholder process of governance or policy making, which aims to bring together the primary stakeholders such as businesses, civil society, governments, research institutions and non-government organizations to cooperate and participate in the dialogue, decision making and implementation of solutions to common problems or goals. A stakeholder refers to an individual, group or organization that has a direct or indirect interest or stake in a particular organization; that is, a given action has the ability to influence the organization's actions, decisions and policies to achieve results.

Characteristics of Multistakeholder Process

A multistakeholder process has the following characteristics:

• Involvement of stakeholders in the learning process
• Stakeholders work towards a common goal
• Work involves different sectors and scale
• The objective is focused to bring about change
• Deal with structural changes
• Agreements are created based on cooperation
• Stakeholders deal with power and conflict consciously
• Bottom-up and top-down strategies are integrated in governance and policy making

The ICANN Multistakeholder Model

The Internet Corporation for Assigned Names and Numbers (ICANN) is an example of a multistakeholder model organization. ICANN is composed of different Internet stakeholders from around the world and practices a consensus-based policy development, also known as a "bottom-up" model. ICANN governs on the principle of cooperation and collaboration with different Internet stakeholders worldwide to be able to effectively and efficiently carry-out its responsibility as the international Internet governing body.

The ICANN multistakeholder model was developed based on the input and collaborative effort by the global Internet stakeholders in the White Paper, a detailed policy statement commissioned by the United States government on the Management of Internet Names and Addresses, which led to the establishment of ICANN in 1998.

ICANN implements the multistakeholder process through the following:

1. Regular meetings conducted by the ICANN Board
2. The Supporting Organizations, Councils, Advisory Committees, which also meet regularly
3. Providing a defined Policy Development Process (PDP) to its Supporting Organizations
4. Public Meeting Forums, which take place 3 times a year at locations around the world

ICANN's primary role is to coordinate the Internet naming system worldwide. According to former ICANN CEO, Rod Beckstrom, the ICANN multistakeholder model serves as the catalyst for the internet and he describes it as open, inclusive, balancing, effective and international. During the Futurecom Information Technology conference in Sao Paulo, he said that the multistakeholder model is aimed at "increasing the participation of diverse groups from all around the globe" and praised Brazil's decision to adopt a multi-stakeholder approach in governing the country's Internet. He said, “It is an example of the Brazilian government’s wisdom in saying we want the private sector, we want the civil society, and academic leaders, Internet experts and corporations to come together and provide the Internet Strategy for the country.”

2021-2025 Strategic Plan - Evolving ICANN's Multistakeholder Model

During its strategic planning process, the ICANN Board identified the improvement of ICANN's multistakeholder governance model as a core goal for the five-year strategic plan beginning in fiscal year 2021.

Draft Issues List & Public Comment

The Board held a session on governance at ICANN 63 as a kick-off to efforts to solicit feedback the community around the topic of improving the MSM. The effort to collect community feedback and define the issues was led by Brian Cute. The work continued at ICANN 64, and in April 2019, a draft issues list was published for public comment. The Draft Issue List included twenty-one issues, ranging from structural to cultural, that the community believed impacted the effectiveness of the MSM. The Draft Issues List received nineteen comments during the public comment period. ICANN staff identified broad agreement that the listed issues had impacts on the effectiveness of the MSM. Several commenters noted that the issues were interwoven, and many offered solutions to specific issues.

Final Issues List

Through continued sessions at ICANN Meetings and the public comment process on the Draft Issues List, the Issues List was refined and condensed into a Final Issues List, published in June 2019. Brian Cute noted in a blog post that the intention was to continue the community dialogue at ICANN 65. The Final Issues List substantially narrowed the range of issues being addressed, noting that some issues raised by the community were symptoms, rather than causes, of inefficiency in the multistakeholder model. The final list presented eleven issue clusters to focus on in the evolution of the MSM:

1. Prioritization of the Work;
2. Precision in Scoping Work;
3. Costs;
4. Representativeness and Inclusiveness;
5. Consensus;
6. Terms of service in leadership positions;
7. Recruitment and Demographics;
8. Complexity;
9. Efficient Use of Resources;
10. Culture, Trust, and Silos;
11. Roles, Responsibilities, and a Holistic View of ICANN.

Debate over ICANN's Multistakeholder Model

WSIS

During the World Summit on the Information Society (WSIS), participants in the event questioned the effectiveness of the multistakeholder model in Internet governance since the nature of the Internet is diverse, complex, and global. Many suggested that the management should be handled by an inter-governmental body. Others believed that the existing multistakeholder process is appropriate where all public and private stakeholders participate in a bottom-up process in creating Internet policies. ICANN's multistakeholder model was criticized by governments for two main reasons; the governments in question lack adequate influence on ICANN's decisions on policies affecting the Internet, and the United States still holds undue legacy influence and control over ICANN and the Domain Name System (DNS).

.xxx

In 2011, criticisms and debate over ICANN's multistakeholder model was again sparked due to the approval of the .xxx sTLD. Although ICANN's Governmental Advisory Committee (GAC) expressed strong opposition to implement .xxx, the ICANN Board approved it. The Commissioner for the Digital Agenda, Neelie Kroes, was disappointed and asked the U.S. National Telecommunications Information Administration (NTIA) to defer the implementation of .xxx. NTIA responded that it would not interfere with ICANN's decision. According to the NTIA, "While the Obama Administration does not support ICANN’s decision, we respect the multistakeholder Internet governance process and do not think that it is in the long-term best interest of the United States or the global Internet community for us unilaterally to reverse the decision. Our goal is to preserve the global Internet, which is a force for innovation, economic growth, and the free flow of information. I agree with you that the Board took its action without the full support of the community and accordingly, I am dedicated to improving the responsiveness of ICANN to all stakeholders, including governments worldwide."

New gTLDs

Another issue that challenged the multistakeholder process was the 2012 new gTLD expansion program. Many organizations, particularly the Association of National Advertisers (ANA) and the Coalition for Responsible Internet Domain Oversight (CRIDO) and other trademark advocates, criticized the program and asked the NTIA and United States Congress to stop it during a Congressional inquiry. Once again, NTIA decided not to interfere with ICANN's decision and stood firm in its commitment to promoting the multistakeholder model of Internet governance. The NTIA reiterated, "NTIA is dedicated to maintaining an open, global Internet that remains a valuable tool for economic growth, innovation, and the free flow of information, goods, and services online. We believe the best way to achieve this goal is to continue to actively support and participate in multistakeholder Internet governance processes such as ICANN. How ICANN handles the new gTLD program will, for many, be a litmus test of the viability of this approach. For its part, NTIA is committed to continuing to be an active member of the GAC and working with stakeholders to mitigate any unintended consequences of the new gTLD program."

Strickling Supports Multistakeholder Process

During the Internet Governance Forum (IGF) in Nairobi on September 27, 2011, NTIA Assistant Secretary Larry Strickling, a consistent supporter of the multi-stakeholder model, stated that the multistakeholder process in Internet governance is being challenged because of the increasing restrictions by nations of the free flow of information over the Internet, disputes between standard bodies, and appeals for government interventions on the terms and conditions for exchanging Internet traffic. He also cited that the latest proposal by India, Brazil and South Africa to create a new international organization to manage the Internet. Secretary Strickling poined out that the existing Internet has been a very effective vehicle for economic growth and innovation, and that it was established through the hard work of multistakeholder organizations such as the Internet Society, the Internet Engineering Task Force (IETF) and the World Wide Web Consortium. Strickling emphasized that the multistakeholder process is characterized by openness, inclusiveness, speed, flexibility, and decentralized problem solving in Internet governance. He encouraged IGF participants to continue to support ICANN's multistakeholder process and to continue to expand jobs, economic development, wealth and fundamental rights and freedoms for all.

Policy Development Process

World Summit on the Information Society

Governmental Advisory Committee. Considers and provides advice on the activities of ICANN as they relate to concerns of governments, particularly matters where there may be an interaction between ICANN's policies and various laws and international agreements or where they may affect public policy issues (ICANN Bylaws).

Internet Governance Forum

Internet Engineering Task Force