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The Office of '''Contractual Compliance''' is an [[ICANN]] department charged with gathering information from and enforcing the contractual compliance of registries and registrars through complaint-driven informal and formal resolution processes, ICANN-initiated monitoring, and random auditing.
The Office of '''Contractual Compliance''' is an [[ICANN]] department charged with gathering information from and enforcing the contractual compliance of registries and registrars through complaint-driven informal and formal resolution processes, ICANN-initiated monitoring, and random auditing.
==History==
The history of ICANN's compliance enforcement runs parallel to the history of the organization's agreements with contracted parties: specifically, [[Registry Agreement|registry agreements]] and [[Registrar Accreditation Agreement|registrar accreditation agreements]] with registries and registrars, respectively. Contractual Compliance's role changed over time as those agreements were amended to include additional expectations, obligations, and mandates of contracted parties.
==Complaints==
==Complaints==
Complaints commonly handled by this office include unauthorized domain name transfers or unsuccessful
Complaints commonly handled by this office include unauthorized domain name transfers or unsuccessful