Chris Gonyea: Difference between revisions
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He joined Dyn in April 2009 as a member of the DynDNS Support team, providing technical support to nearly 4 million DynDNS.com customers. He provided support for products including Dynamic DNS, authoritative DNS, email relay services, and more. Additionally, he was one of the team members that monitored abuse on the services, ran Dyn's efforts to provide tech support via social media accounts, and wrote documentation. | He joined Dyn in April 2009 as a member of the DynDNS Support team, providing technical support to nearly 4 million DynDNS.com customers. He provided support for products including Dynamic DNS, authoritative DNS, email relay services, and more. Additionally, he was one of the team members that monitored abuse on the services, ran Dyn's efforts to provide tech support via social media accounts, and wrote documentation. | ||
In August 2010 he became the first member of Dyn's enterprise support and sales engineering team, focusing on the DynECT Managed DNS product. In December 2011 he became Director | In August 2010 he became the first member of Dyn's enterprise support and sales engineering team, focusing on the DynECT Managed DNS product. He was personally responsible for on boarding and supporting many of the early customers of Dyn's flagship authoritative DNS product. In December 2011 he became a Director who oversaw all enterprise support and sales engineering teams, expanding the team globally and nearly 4x in size in nearly 2 years. | ||
Starting in September 2013, Chris moved from his support and sales engineering | Starting in September 2013, Chris moved from his support and sales engineering roles to Product Management, overseeing all authoritative DNS and Traffic Management services at Dyn. | ||
Chris's first [[ICANN Meetings|ICANN meeting]] was [[ICANN 50 - London|ICANN 50]] in London. He is interested in Security, the [[DNS]], Internet Performance, [[Internet Governance]], and Domain Registrations.<ref name="icannwiki" /> | Chris's first [[ICANN Meetings|ICANN meeting]] was [[ICANN 50 - London|ICANN 50]] in London. He is interested in Security, the [[DNS]], Internet Performance, [[Internet Governance]], and Domain Registrations.<ref name="icannwiki" /> | ||
Revision as of 21:08, 6 August 2014
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| Country: | USA |
| Email: | cgonyea[at]dyn.com |
| Website: | |
| LinkedIn: |  [Chris Gonyea Chris Gonyea]
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| Twitter: |  @chrisgonyea
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Chris Gonyea is currently the Product Manager for Traffic Management and DNS for Dyn. His focus is on improving Dyn's products and capabilities to address customer needs and issues.[1]
Career
Prior to joining Dyn, Chris had a career in IT with consulting, system administrator, and technical support duties.
He joined Dyn in April 2009 as a member of the DynDNS Support team, providing technical support to nearly 4 million DynDNS.com customers. He provided support for products including Dynamic DNS, authoritative DNS, email relay services, and more. Additionally, he was one of the team members that monitored abuse on the services, ran Dyn's efforts to provide tech support via social media accounts, and wrote documentation.
In August 2010 he became the first member of Dyn's enterprise support and sales engineering team, focusing on the DynECT Managed DNS product. He was personally responsible for on boarding and supporting many of the early customers of Dyn's flagship authoritative DNS product. In December 2011 he became a Director who oversaw all enterprise support and sales engineering teams, expanding the team globally and nearly 4x in size in nearly 2 years.
Starting in September 2013, Chris moved from his support and sales engineering roles to Product Management, overseeing all authoritative DNS and Traffic Management services at Dyn.
Chris's first ICANN meeting was ICANN 50 in London. He is interested in Security, the DNS, Internet Performance, Internet Governance, and Domain Registrations.[1]