ICANNWiki

Type:	Private
Industry:	ICANN
Founded:	2005
Founder(s):	Raymond King
Headquarters:	107 SE Washington Street Suite 520 Portland, OR 97214
Country:	USA
Products:	This website
Employees:	3 (2013)
Email:	ray [at] icannwiki.com jonah [at] icannwiki.com vivian [at] icannwiki.com
Website:	ICANNWiki.com
Facebook:	ICANNWiki
LinkedIn:	ICANNWiki
Twitter:	@ICANNWiki
Key People
Raymond King, Founder Vivian Hua, Editor and Community Manager Jonah Geil-Neufeld, Editor and Community Manager Andrew Merriam, Editor Emeritus Brandon CS Sanders, Editor Emeritus John Stanton, Editor Emeritus

Mission

To make Internet Governance more accessible to all via a free, community-driven resource, that educates on the various moving parts within the Internet Corporation of Assigned Names and Numbers (ICANN) and the voluntarily connected networks that make up the Internet.

Activities

ICANNWiki is a grassroots, community effort to compile articles on terms and concepts, people, companies, and organizations related to ICANN and Internet Governance. The wiki provides a resource of neutral, third party information for ICANN-goers and people following ICANN from afar as to what is happening within the community. It is an open platform, governed by wiki values such a transparency, assuming good faith, and building together. The project is independent from ICANN, and is based out of Portland, OR, USA.

The Internet Governance space is known for being highly technical and obscure, preventing general understanding of the issues involved, which are in fact pertinent to the daily lives of all Internet citizens and those still waiting for Internet access. We break these concepts down and work with the community to provide the resources they need, appealing to both newcomers and veterans of the space.

The ICANNWiki team is steered by founder Ray King, and predominantly led by FT Editor & Community Manager, Jonah Geil-Neufeld. It relies heavily on the PT support of Vivian Hua for the production of its compelling material giveaways, newsletters, and other collateral. There are former team members and long-time supporters that continue to contribute.

The ICANNWiki team's time is spread across 4 main areas:

• ICANN Meetings - There are 3 ICANN meetings held per year, often in very disparate locations as per ICANN's mandate to be a global organization. Generally, two ICANNWiki team members travel to these meetings to interact with the constituents. This involves creating new articles on the participants themselves; updating their info on people, organizations, or initiatives through interviews; educating about the site and its mission; and generally providing help to both newcomers and frequent attendees. It is one of the project's largest expenditures but it represents a significant and important opportunity to work with the community in real time, face-to-face.
• Content Creation & Editing - Jonah is always hard at work compiling information as it is released from ICANN and other news sources into already existing articles, or building out new resources as needs arise from within the community. He enforces ICANNWiki's insistence on neutral and documented information and edits pages as they are created or updated by community members. This is a significant undertaking, and the launch of the New gTLD Program, has seen the site explode by the thousands of pages as we track applicants, their applications, and the nuances of the entire process.
• Community Building - Jonah and Ray spread the good word about ICANNWiki at ICANN events and remotely, both showcasing its current offerings and asking for input. The issues covered on ICANNwiki are relevant to the whole world, and it is the ICANN veterans and career DNS folks that are often the most influential or educated about the topics. Thus, engaging those that are closest to the material is a necessary part of creating equal access to information for those that do not have the same perspective or understanding of those closest to the world Internet Governance. However, given that Industry Governance spans all types of stakeholders, even those long-time participants may need help in understanding the work that is being done by other groups within the larger ecosystem. Furthermore, Community Building also begins with the newcomers, and after we have helped bring new people into the world of Internet Governance, we hope that they are able to improve our content and keep us relevant for the next newcomer on the horizon.
• Sponsorship Outreach - ICANNWiki is able to function, and pay for its staff and participation at ICANN events, thanks to the generosity of its sponsors. The sponsorship program offers a number of tiers, with the benefits ranging from a show of support to special giveaways to be produced and given away by the ICANNWiki team. Thus, while Jonah and Ray are often engaging potential sponsors on the benefits, Vivian is creating unique content to be branded as a show of thanks to those that support the project. While the team would love to focus on other site and project developments outside of funding, we highly value our sponsors and appreciate their contributions and consequently work very hard to provide as great a benefit as we can.

Throughout all this work, ICANNWiki is known for putting a fun and unique twist on the content, such as the Caricatures and Playing Cards it has been known to produce. We value our creative reputation and are constantly looking for fun and new ideas, and interacting with our community on Twitter, Facebook, at ICANN meetings, and remotely.

Philosophy

ICANNWiki strives to be a valuable and neutral Internet resource containing information on all aspects of the ICANN community. The ICANN community is not limited to ICANN itself, but includes all those associated with, or affected by ICANN's decisions.

ICANNWiki is a global commons that brings all groups of the ICANN community together to communicate and share knowledge in an open, and transparent manner.

ICANNWiki is a unique and valuable information resource specifically addressing the larger world of ICANN. ICANNWiki warmly welcomes any and all community members to join in the effort of global online collaboration and resource creation for the benefit of all!

More About ICANNWiki

ICANNWiki was originally founded by Raymond King in 2005, with help from Brandon CS Sanders and John Stanton, with the belief that a public wiki could be a real benefit to the greater ICANN community. The project debuted at the ICANN 24 in Vancouver, British Columbia. The site was recently relaunched, and since late 2010 a considerable effort has gone into improving articles and standards. ICANNWiki has always been supported by the community, whether from the thousands of people who have contributed to articles on the site, or through company sponsorships. A wiki is a medium for peer production, where the act of using the site together will create a valuable common asset. This lasting work, made up of the industry's collective intelligence, can then be used to further our common mission of making the Internet a better place to live and work.

Sponsorship

ICANNWiki is made possible via the generous sponsorship of companies in the industry. Read more here.

Wiki Values

Assume Good Faith

Assuming good faith means that we act on the assumption that everyone who makes an edit is doing so to provide relevant, accurate information. No matter the change, we give people the benefit of the doubt and trust they have come to build, not break ICANNWiki.

Realize that everyone makes mistakes. The nature of Wiki renders it nearly impossible to break and makes corrections easy. By assuming good faith and working together we keep in mind that errors are often unintentional.

By acting openly and honestly in accordance with Real People, we demonstrate our good faith in the community. Working to Be A Builder is another manifestation of good faith because we trust the community to move forward with our work and to respect our contribution.

Be a Builder

This value is much more than building wiki pages that are aesthetically-pleasing or highly-informative and useful (although all these are valuable qualities), but building the ways in which people work together to create, and the ways ideas interlace and adhere. The building is as much about the process of building something valuable as it is about the finished product (especially considering we have no defined endpoint).

Be A Builder involves building quality content; it is important to keep the other values in mind during the process of building, since creation typically involves creative destruction.

In order to Be A Builder, it is important not to sweat the small stuff. Remember that Change Is Cheap. You can perfect the page later, but the first step is to get it started. The idea can be likened to building with Legos, you start somewhere and let the creation take shape, adding and subtracting, constantly Refactoring what you are building. This will also allow a jumping off place for the rest of the community. Focus on the big picture, knowing that others can, and will, fine-tune your work and ideas.

To achieve this, click "edit" and "save" often. Doing so creates a visual history of your thoughts and changes that others can use to understand and build on top of your work. Clicking "edit" and "save" a lot also allows you to quickly jump into a document and get your hands dirty. This is similar to the "Release Early Release Often" philosophy common in the Open Source community:

People seed a page with an idea that's often vague and poorly worded. It is rough and that's okay, that's expected. It's a beginning. Other people come along and Refactor' it. There should be freedom from fear that others are going to judge your effort as unworthy, in fact, the expectation is that others will judge your efforts as highly valuable.

Change is Cheap

This value represents our belief in constructive edits and the process of Wiki. Building off the tenets of Be A Builder and Assume Good Faith, we arrive at the conclusion that Wiki allows us to embrace change to an unprecedented extent.

With Wiki, each page is equipped with a complete history of every edit. This allows us to freely plumb the past and move forward knowing that no good idea or innovation is lost. We can feel free to make changes secure in the knowledge that our work will be recognized for its own merit and that it will become the foundation for further effort and construction.

Radical Trust

"One's words are a gift to the community. For the wiki nature to take whole, you have to let go of your words. You have to be okay with that. This goes into the name, called Refactoring. To collaborate on a work, one must trust. The reason the cooperation happens is we are people and it is deep in our nature to do things together." -- Ward Cunningham, quoted in Corante; On The Crucible of Creativity", 17-October-2005

Contributing to a Wiki is an exercise in trust. You must trust the community to engage positively and productively with you in your work, and in our staff to protect your work. Trust grows with time and experience. Test us out by making a constructive edit or building out your own page, then watch the result: recognition, and the knowledge that you have helped build the commons.

Real People

We believe that people and organizations take you seriously sooner when you act with responsibility as a real person. Using your real name, backed up by things like your picture and interests, makes real world interactions in culture, politics and business possible, realistic, effective and useful. Isn't a person more likely to join a community online, if they see that there are real people involved, instead of characters like RedDog88, Snivelcritter, etc ?

Professionalism, trust, and community all emerge, when real people are involved, standing behind their work. Using your real name substantiates your commitment to transparency and allows others to better collaborate with you. It also creates a greater investment in your work.

Using a real name, however, is not a requirement for participation -- look around, get your bearings, and once you've come to know the vibrant, trusting community at ICANNWiki, make the switch.

Refactoring

Refactoring is a term common to computer programming for reorganizing and improving the internal structure of a program while retaining its exterior functionality and behavior. In the world of wiki, it refers to reorganizing and improving a wiki page while staying true to its function and the intent of its community of editors.

Wiki vs. Web: Refactoring vs. Commenting
Generally, when you're reading something on the web that isn't quite right, you lack the ability to fix it. On Wiki, you have the ability to reorganize and improve the page in front of you. You can Be A Builder and make Efficiently Expressed Suggestions. You have the power, but remember, in the words of Peter Parker, with great power comes great responsibility.

Transparency

Transparency involves our commitment to openness and accountability. Transparency builds trust. If you are using a false name, not your own, people may wonder why. It may not be desirable to reveal everything about yourself but a name is something to build upon. Communities can only really begin to develop if the members of that community know each other.

Using references is an important part of keeping our content transparent. If you make statements on a wiki, especially bold ones, you should be able to back them up with verifiable references.

Work on What Interests You

A person should create materials in areas in which they are interested and informed. There are no barriers to your participation at ICANNWiki, if you want to build it, go ahead! Hit that edit button!